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Posted on Jun 30, 2017
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Nortel Venture Display:Can't delete message ''feature ON Line 1''

I bought some used Nortel Venture 3-line phones. They're great but I can't get rid of this message that appears on the LCD screen that also causes the red notification light to be on. I've gone thru the manual carefully and all it offers is to enter the Telco code for turning off the feature such as voice mail service. The seller said that he never used any such services. Is there a way to reset everything not just the options? Thanks!

  • bubba357 Nov 14, 2008

    Sorry, the message that I am trying to delete got cut off. The message is:

    "Feature ON Line 1"


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1 Answer

Norm Pearl

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  • Expert 108 Answers
  • Posted on Jun 30, 2017
Norm Pearl
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Joined: Mar 18, 2009
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Try reversing the polarity of the phone line - some Central Office equipment reverses the line voltage to indicate Message Waiting. Your jack may be miswired (for a lot of phone equipment, polarity doesn't mattter).

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jan 14, 2008

SOURCE: "New Voice Mail" stuck on screen.

Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system1.gif would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.

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Anonymous

  • 1 Answer
  • Posted on Sep 12, 2008

SOURCE: "New Voice Mail" stuck on screen.

Hi, I have the same problem. I called the service provider, they left a voice message, which I accessed later and deleted from my voicemail box. This took care of it and I dont have that message on the screen now. I think you can just leave yourself a voice message and access it later and delete it. That should resolve it.

Anonymous

  • 2 Answers
  • Posted on Nov 24, 2008

SOURCE: Night service on T7316E

the top left button on the phone is for the night service on my phone...not sure if the same button would be for you...i simply hit this button upon leaving for the day and then hit the button when I come in in the morning.

Anonymous

  • 192 Answers
  • Posted on Apr 24, 2009

SOURCE: Nortel T7316E need to reset all the password

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Anonymous

  • 1 Answer
  • Posted on May 21, 2009

SOURCE: Line Redirection / No answer transfer

Nortel Networks is intentionally deceitful in their manual (forcing you to call them for assistance that you must pay for). While they say to use Feature 84/Line Direction for calls to an external line, this will not work. (Even when the phone tells you that all calls have been redirected.) Rather, use Feature 4/Call Forward. In the manual it says this is for other lines within the system, but it will work for an external line.

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Related Questions:

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1answer

I have a Nortel Norstar M7208. When there is a voice mail line 1, when selected, gives a 3-tone "beep" to signal message.

If you have cleared the voicemail on the phone bank itself is there a possibility that your provider has it's own separate voicemail service?

I have ran into this scenario a number of times as the voicemail on your unit is a separate service from the provider. They will commonly have some number to dial to check the messages, It seems like they enable this "feature" usually when some other change has been made to the phone service, like call waiting, distinctive ring, etc.
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Line 1 function has been deleted from the memory key.

If it is Blank button Terminal and sets ---> line access .....> line assignment and go to line 001 make apply or apply and ring it will come back
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Is there a way to setup caller id on a Nortel system that show when the phone rings

In system programming, you can select whether the display is the name, number, or line.

F**CONFIG
Terminals&Sets
enter extension #
skip Line Access, Capabilities, Name, User Preferences
Telco Features
skip Feature Assign
at 1StDisplay use CHANGE softkey to toggle to NAME.
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Nortel Meridian M7208 page not working...

Press Feature * 3
press the 5th line key you want to use for paging
enter the page-all code (feature 601-603 as you wish)
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Program 7310 nortel phone

Here are the most common programming features:
1. Feature * 0 - Button Inquiry
2. Feature * 1 - External Autodial
3. Feature * 2 - Internal Autodial
4. Feature * 3 - Assign Feature to a Button

Hope this helps!
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2answers

Nortel T7316. We use auto assistant. Message picks up immediately. I want the receptionist to answer live and if she does not answer after a couple of rings for auto assistant message to kick in. How can I...

To change the number of rings enter Feature 983, if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant).
The 3 soft key selections GRTG, TABLE, and LINES
Press the LINES soft key
Enter the line number on the line you want to change ringing on (probably Line 1) and press OK
Press the TABLE soft key then the RINGS soft key
Press the CHNG soft key and enter in the amount of rings you wantand press OK
Press the NEXT key to go to the next line
Repeat the procedure for the remaining lines
Press Rls when finished
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How to change the time and date on nortel phone

Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say A. Configuration. The 4 top line/feature keys are now used for programming.
Press "NEXT"(bottom right arrow)
display should read B.General Administration.
Press the show key (top right arrow)
display should read 1.speed dial
Press the next key 2 times(bottom right arrow) .
display should say 3.time and date
Press the show key (top right arrow)
display should show current programmed time
Press the Change key
Enter in time in 12 hour format
press ok
press either Am or PM when prompted
press ok
press the Rls key when finished
5helpful
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Nortel 7316e: Need to change the auto attendant

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished
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Having troubles getting the caller ID to work on line 1 of the Nortel Venture 3 line phones. Please help!

lisactc - Assuming you have called ID service on line 1, swap line 1 with line 2 or 3. If the trouble moves to that line, you are not subscribed for called ID on line 1. If the trouble stays with line 1, your phone needs to repair.

littletrees - Make sure you are using a 16 V ac power adapter.
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