SanDisk Sansa Clip MP3 Player Logo
Posted on Nov 13, 2008
Answered by a Fixya Expert

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Trying to synch my SanDisk MP3 player to Rhapsody

I have been trying to synch my SanDisk MP3 player to Rhapsody, but have been unsuccessful. I've followed the instructions given by Sansa, and it worked once, but now it doesn't seem to synch up. All the music that I have downloaded is from Rhapsody Music. When I turn on the MP3 player, it states "Your Subscription has expired, connect to your PC." When I try to play a song, it states "Synchronize to continue your music subscription." I have checked with Rhapsody and I do have a music subscription that is active.

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jan 01, 2009
ThaMp3Doctor
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Joined: Feb 04, 2008
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This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

-Tha Mp3 Doctor

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0helpful
1answer

How to uploadmp3

plug in the mp3 player to the computer using a usb cable provided for you when you bought the mp3 player. then it will recognize that as new hardware and it will install the software for it. then you can synch it with rhapsody or windows media player 11. its simple. once you plugged it into your computer open up windows media player then click on copy to cd or a device (on the older versions) or synch (newer version) and then it will copy all of your selected songs into the player for you
2helpful
1answer

My MP3 player displays "License Expired" on the screen.

If you let your subscription to Rhapsody expire, you will get this message. If you didn't let your subscriptino expire then you will need to synch the files from Rhapsody itself back onto the player - the licenses have to be renewed once a year for some songs - once a month for others. If your subscriptino ever expires, you can no longer use the songs.
0helpful
1answer

Synchronize to continue your music subscription

The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor
0helpful
1answer

Mp3 player tells me to synch even after I have done everything

Synch the Sansa to Rhapsody or whatever music service you got the songs from, instead of through Windows Media Player. As long as your music service subscriptino is still good, you should be fine.
0helpful
1answer

Scan disk clip

dv833 - the songs you are trying to synch are in the wrong format for the Sansa Clip

patty - "Writing" means that it is busy writing files - wait until it's done, and then retry Rhapsody

-Tha Mp3 Doctor
0helpful
1answer
0helpful
1answer

Help rhapsody and sansa not working

Umm..try to format the device sing the device itself or windows media player...if that doesnt work..You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep
0helpful
1answer

Sansa 250 - Having problems downloading music?

You could try opening the folder(s) with your saved music and highlight all the ones you want to transfer to your mp3 player and then right click on one of the highlighted files, left click on Copy, then go to My Computer > Sansa e250 mp3 player should be listed in there, double click on it, then right click in a open white area and left click Paste. It should copy the music right to your player. You could also try using Rhapsody and import your music into it. I use Rhapsody for transferring music to my e250 Sansa mp3 player.
0helpful
1answer

E250 mp3

The "please sync" error means you need to connect to Rhapsody and sign-in. It will update your licenses so you can play the music.

If thats not working, your account is expired, or Rhapsody needs to check your account.

Rhapsody Support (866)597-5505





Best of Luck.
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