Page 36 owners manual.
35
Operation
Diagnostic Chart
Your garage door opener is programmed with
self-diagnostic capabilities. The "Learn"
button/diagnostic LED will flash a number of times
then pause signifying it has found a potential issue.
Consult Diagnostic Chart below.
Installed
Safety Reversing
Sensor
"Learn"
Button
Safety Reversing
Sensor
Bell Wire
Diagnostics Located
on Motor Unit
LED or
Diagnostic
LED
1 Flash
Safetyreversing
sensorswire open
(broken or
disconnected).
OR
2 Flashes
Safetyreversing
sensorswire shorted
or black/white wire
reversed.
Symptom:
One orbothof the Indicatorlights onthe safety
reversingsensors donot glow steady.
l
Inspectsensor wiresfor a short(staple in wire),correctwiring
polarity(black/white wiresreversed),broken or disconnected
wires,replace/attach asneeded.
l
Disconnectall wiresfrombackofmotor unit.
l
Remove sensorsfrombracketsand shorten sensor wiresto
1-2 ft.(30-60 cm) frombackeach ofsensor.
l
Reattach sending eye to motor unitusing shortened wires.If
sending eye indicator lightglowssteadily,attach the receiving
eye.
l
Align sensors,ifthe indicator lightsglowreplace the wiresfor
the sensors.Ifthe sensor indicator lightsdo notlight,replace
the safetyreversing sensors.
3 Flashes
Door control or wire
shorted.
Symptom:
LEDis not lit ondoorcontrol.
l
Inspectdoor control/wiresfor a short(staple in wire),replace
asneeded.
l
Disconnectwiresatdoor control,touch wirestogether.If
motor unitactivates,replace door control.
l
Ifmotor unitdoesnotactivate,disconnectdoor control wires
frommotor unit.Momentarilyshortacrossred and white
terminalswith jumper wire.Ifmotor unitactivates,replace
door control wires.
4 Flashes
Safetyreversing
sensorsslightly
misaligned (dimor
flashing LED).
Symptom:
Sendingindicatorlight glows steadily,receiving
indicatorlight is dim orflashing.
l
Realign receiving eye sensor,clean lensand secure
brackets.
l
Verifydoor trackisfirmlysecured to wall and doesnotmove.
5 Flashes
Motor overheated or
possible RPMsensor
failure.Unplug to
reset.
Symptom:
Motorhas overheated; the motorunit does not
operate ortrolley is stuck onstopbolt =Motorunit hums briefly;
RPMSensor=Short travel6-8"(15-20 cm).
l
Unplug unitto reset.Tryto operate motor unit,check
diagnosticcode.
l
Ifitisstill flashing 5 timesand motor unitmoves6-8"(15-20
cm),replace RPMsensor.
l
Ifmotor unitdoesn'toperate,motor unitisoverheated.Wait
30 minutesand retry.Ifmotor unitstill will notoperate replace
logicboard.
6 Flashes
Motor CircuitFailure.
Replace Receiver
LogicBoard.
Symptom:
Motorunit doesn't operate.
l
Replace logicboard because motor rarelyfails.
https://www.chamberlain.com/CatalogResourcesV3/en-us/shared/files/tucmanuals/114A4252.pdf
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