Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
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After trying Hp's and FixYa's solutions for "0x" errors several times, I gave up and called my Performance Protection Provider. Their solutions were basically the same as Hp's and FixYa's. The bottom line is that the printer initialization does not complete sucessfully. I return the printer free of charge to the Performance Protection Privider and they will send me a gift card in the amount I originally paid for the printer two years ago.
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