Dell 922 All-In-One InkJet Printer Logo

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Kyle Peirson Posted on Nov 14, 2006
Answered by a Fixya Expert

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Scaning . . . Scanning. . .. not scanned

My Dell AIO 922 powers on fine, and can print documents and pictures. The scanner portion of the AIO is not working properly. Nothing happens when I press the 'scan' button on the printer. When I try to import photos into Adobe Photoshop via the printer the scanner does not work. The scanner never even warms up or begins to scan, it does nothing at all. I have reconnected power chords and restarted my computer, this has no effect. Any help would be appreciated, thanks

  • 3 more comments 
  • aashraf Jan 08, 2008

    I have bought a new toshiba labtop. i am using my old dell AIO  printer 922 but i can only print stuff out. i am not able to scan anything. i downloaded the programme with the cd. but their is no button or link which i can scan images.

  • stum63 Nov 20, 2008

    I have a dell studio laptop with windows vista, hooked up to a dell 922 AIO printer/scanner. printer power is on, but I want to scan a document, I hit scan button and nothing happens....what gives and how do I get the document to scan onto the laptop....Thank you

  • Anonymous Mar 13, 2014

    All the lights are off, the front panel LED is dark. The scanner will scan but the light on the scan bar is off so it returns a black image. The printer sounds like it is warming up when turn on but no lights and it doesn't attempt to print....is there a fuse or something that could've blown?

  • Anonymous Mar 25, 2014

    WHAT DO I NEED TO DO AND HOW DO I SCAN OLD PHOTOS FROM MY SCANNER TO MY COMPUTER

  • Anonymous Mar 30, 2014

    Am trying to scan pictures and tells me scan request failed
    any suggestions??

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  • Posted on Oct 31, 2007
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Not sure if this is the correct way around, but it worked.  Go to Start --> All programs --> Dell Printers --> Dell Photo AIO Printer 922 --> Dell All-in-one center

From here, you can determine and change your scan settings as needed;  then click "scan now" (thus by-passing the button on the actual AIO machine).  This scanned photos into my picture program so I could email to all the grandparents!

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  • Dell Master 2,022 Answers
  • Posted on Sep 24, 2007
mukhtar21 shaikh
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Re-install the dirver software remove the printer from device manager.and then install. bye

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Related Questions:

0helpful
1answer

I need Dell AIO 922 software for Vista 64-bit - the printer works but I need software for scanning

found out I had this problem too when I went to go use my scanner for the first timeon my noew machine. Heres' the link for the driver. UNINSTALL your Dell Printer software prior to the Windows Vista upgrade.
http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R151381&formatcnt=1&libid=0&fileid=201473
0helpful
1answer

My Dell 922 AIO prints but cannot scan. There is

Make sure that your printer is set as default printer in the Control Panel.
0helpful
1answer

I recently got a new Dell computer and kept my Dell AIO 922 printer, but now the icon is lost, I cannot scan. However, I can print, but that is about it.

Do you still have the Dell AIO 922 Drivers and Utilities CD? If so, you can reinstall it on your new Dell PC with the Drivers and Utilities CD. Although you are able to see this printer in your list, the other components are missing such as the scan and fax options. If you have already reinstalled it using the CD, you should see the All In One Center under the Start Menu/ All Programs/Dell Printers/Dell AIO Printer 922 and the All In One Center should be showing there. You can right click on the All in One Center and select "send to" and choose desktop to create a shortcut or icon on your desktop. Your options for scanning and faxing should be showing here. Hope that helps!
0helpful
2answers

Scanning files to large

It's the resolution you are using to scan. Try a lower setting. for documents, 150-200 dpi is fine. That will produce smaller files.
0helpful
1answer

Dell 922 AIO does everything except print from PC

Two things to try:

1. If it prints the alignment page, sometimes you have to put the page back on the scanner glass and hit continue or start on the printer for it to scan back in the alignment page to complete the alignment process

2. If thtat's not it, try going to add/remove programs in control panel and uninstall all dell pritner software, then reinstall using the link below:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=rc1057382&l=en&s=biz&ServiceTag=&SystemID=PRN_ALL_A922&os=WW1&osl=en&catid=&impid=
0helpful
2answers

DELL 922 won't scan

dear Sir,
My printer Dell All in one 922 does scan.
Thank you. Abuh
0helpful
1answer

Scanner issues

disconnect the printer from the computer and also unplug the power adapter of the printer , wait for 30 seconds and reconnect the power adapter and try to copy a document , if it works then there are no issues with the scanner.

if it still gives you the msg scanner busy. then click on start ----->click on RUN-----> type "control printers" click OK , right click on dell AIO 924 and then click "cancel all documents".
restart the printer and then try scanning.
0helpful
1answer

Scanner issues

driver problem reinsatll software drivers
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