Question about Kenmore 16.7 cu. ft. / 473 liter Upright Freezer 23725
I have a Kenmore upright frost free freezer. It is approx. 5 years old. The door seems to seal Ok, and I don't have any problem freezing the food, however, on the bottom of the unit, ice builds up in the middle underneath the basket. We've cleaned it our several times, and it continues to build up ice in that one spot only. The basket actually gets stuck to the ice it is so thick. We've checked to make sure nothing was leaking to cause water build up. The door seems to still seal fine. It only appears in this one section.
I looked at the BACK at the bottom underneath of my Sears Kenmore frost free upright freezer and what was causing the ice buildup was very simple. At the factory, the assembler looped the little hose too high and when the water went into the hose it could not get out due to being too high in one spot! An ice dam will form, blocking ALL water coming through
and freezing up any more water coming down giving you a HUGE wad of ice that is scary!!! I just removed the screw holding the loop that holds the hose and put a bit of warm water down the little hole on the INSIDE (Behind the grate) to melt the remaining ice in the tube.You need to take out 4 screws and remove the grate to see this. I could not believe that this was the problem! I haven't had any ice build up since.Now don't tear your freezer apart before you try this trying to fix the compressor, thermostat etc. It may be the only thing wrong with it!
Posted on Jul 21, 2008
I am having the same exact problems with Ice forming in the bottom of my GE Freezer, and water pooling out and puddling on our floors. I have tried the Cleaning the Defrosting of the coil with a hair Dryer etc. Has anyone actual figured out what was causing there issues.
Posted on Mar 04, 2008
The defrost heater may not be working properly (timer stuck, heating element burned out, bad defrost thermostat,etc.). The unit should go into defrost mode about every 6-8 hours typically and last about 30 minutes (depending on model of freezer). During defrost cycles the compressor and fan do not run (don't want to keep cooling while trying to defrost). Once defrost is over, the fan and compressor get power again. What is the full model number for that unit?
Posted on Nov 11, 2006
Seems simple you have blocked defrost drain hole. find it and clear it out.
Posted on Nov 11, 2006
I have a servic fridge freezer , three years old , the ice has started to gather in my freezer an it is an automactic defroster
Posted on Mar 24, 2009
I have a Whirlpool Commercial freezer with the same problem. I cleared out the drain tube, and verified that it was clear by pouring a cup of water down it. The water drained quickly into the drip pan underneath the unit. It keeps freezing at the drain. I imagine that the defrost cycle/heater are working, as the coil never freezes up, and it is, in fact, the defrost cycle that's creating all this water.
Posted on Jul 30, 2007
I wanted to add another comment about thick ice in the bottom of a deep freezer. If you have this problem, your freezer "might not" turn on when its suppose to. The thermostat coil/tube runs low on the deep freezer and the ice may keep it from turning on. We recently had this problem and almost replaced the thermostat. As soon as we poured boiling water down the front wall, it kicked right on (was off for at least 3 days). Service man never showed. Been running perfect ever since!
Posted on Aug 16, 2012
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
If it's a frost free model, it could be caused by a plugged defrost drain. Every time it goes through a defrost cycle the water is supposed to drain into the compressor compartment. You can defrost it by unplugging it for a day or two and then remove the panel covering the evaporator coil. You should be able to see the drain tray under the coil and find out whats blocking it.
Posted on Aug 27, 2009
first just take it out and clean that one carefully .And then set correctly and observe it,s working condition.then also it's not working means show it to ur near by worker those who repairs it
Posted on Jun 20, 2009
Tips for a great answer:
Jul 24, 2010 | Kenmore Freezer 20.3 cu. ft. Frost Free...
May 07, 2010 | Kenmore 16.7 cu. ft. / 473 liter Upright...
Sep 17, 2009 | Frigidaire 20.3 Cu. Ft. Frost-Free Upright...
Aug 15, 2009 | Kenmore 16.7 cu. ft. / 473 liter Upright...
Jul 10, 2009 | Kenmore 20.3 cu. ft. / 575 liter Upright...
Jun 20, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...
Mar 27, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...
Oct 16, 2007 | Amana 19.7 cu. ft. / 558 liter Upright...
Oct 12, 2007 | Maytag Freezer MQU2057
40,868 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: