I recently purchased the Canon DR-2580C printer (used) and installed the latest drivers to my PC running XP Media Edition system software. The computer recognizes the scanner, initializes through both Photoshop and Acrobat using Twain. I receive proper dialog boxes until I actually select and click on "Scan". Immediately I get a Scanner Error messages "Error in Shading position (-4431)" It stops the scan process...and absent the original manual, I'm at a loss as to what to do to resolve this. Any suggestions? Thank you in advance for your help. Is there a place to puchase a User's guide or owners manual for this scanner? That would be helpful too.
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Turning it off and on does not work.
I also have the same problem. I already tried to turn off the scanner and turn it on again with no success. I also noticed that my scanner's LED keeps on blinking.
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Error in shading position (-4431)" problem
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