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An E732z eMachine is a laptop computer. If a USB port is not working, it may be broken from the motherboard. Laptop motherboard repairs can be very challenging, often impossible if you don't have the right equipment or experience. You may be able to find dis-assembly information/instructions, however if the part itself is broken, you may have issues finding parts given eMachines less than adequate documentation for their computers in general.
More often than not, a complete removal of the motherboard is necessary to work on it. You must observe static electricity precautions. You should have experience with surface mounted devices and know that permanently damaging a motherboard is very easily done without the right experience working on them.
Just press and hold the laptop power button for more than 4 seconds and it will force it to power off, then try rebooting to make sure it is still ok - you may be offered the choice of starting in Safe Mode - you can do this if you are concerned that a recent change may have caused the hang problem.
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