I have a GE JES831WB 001 microwave that I'd love to fix. The light, clock & timer are working, but that's all - no fan nor heating. Any suggestions?

William Miller

• 9179 Answers
• Posted on May 22, 2007

SOURCE: Microwave works intermittently

This is most commonly due to a failing door switch or door switch mount. But it may also be a bad connection or bad relay on the control board, which we repair nationwide for $39.95. Also, it could be a loose connection at the magnetron. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams for similar models here: http://tinyurl.com/gv383 You can order parts at http://www.wehaveparts.com

SOURCE: GE PRofile Spacemaker XL Microwave Oven Model# JVM1460 950 watts

Sounds like the problem is in the high voltage. Most common would be magnatron, capacitor and diode. For safety reasons this should be checked by a professional. Look in your owners manual because some high voltage parts have a longer warranty than 1 yr.

William Miller

• 9179 Answers
• Posted on Dec 09, 2007

SOURCE: GE JVM130 001 Over Range Microwave does not heat

It's probably the high voltage rectifier diode or magnetron.

The magnetron will have a guarantee lasting about 5-9 years, so if it might be covered, contact GE at http://www.geappliances.com/service_and_support/contact/

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
Also, there should be a very helpful "mini-manual" hidden inside the unit behind the control panel.

William Miller

• 9179 Answers
• Posted on Mar 04, 2008

SOURCE: GE Spacemaker microwave XL1400

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Essentially you remove the vent grille held on by screws and/or clips then you'll see a screw at the top of the control panel.

Then the control panel should either lift up and out or forward and down.

The fuse is normally near the door switches, on the floor behind the controls, or on a metal plate near the transformer or fan.

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

The actual model number is like JVM1460. XL1400 is just a "line" and won't help in finding parts.

We're happy to help and we appreciate your thoughtful rating of our answer.

SOURCE: Our microwave suddenly stopped heating. The

sounds like the magnatron went out