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Anonymous Posted on Mar 24, 2012

Whirlpool duet washer fabric softener dispenser does not empty

The fabric softener dispenser does not empty.

  • Anonymous Mar 24, 2012

    I have removed the detergent/softener dispenser drawer and cleaned it. This does not help. We have stopped using liquid fabric softener and the dispenser sometimes fills with water during the cycle but does not drain.

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1 Answer

Kolbrun Gunnarsdottir

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  • Whirlpool Master 1,228 Answers
  • Posted on Mar 24, 2012
Kolbrun Gunnarsdottir
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Joined: Nov 21, 2009
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Hi there
I wonder why, mine does though I never use a fabric softener, the water just runs through. It must be clogged somewhere, the only solution I have is the old one. The needle and the thread,try puting a needle through then pull the thread back and forth.
I hope it works
kolbrun

5 Related Answers

Anonymous

  • 15935 Answers
  • Posted on Sep 30, 2010

SOURCE: Our whirlpool duet washer ghw9150pw0 not draining water

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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Anonymous

  • 1 Answer
  • Posted on Apr 03, 2009

SOURCE: Whirlpool Duet dispenser problem

I had the same problem my fabric softener would not dispense.Close shut-off valves and take off the water hoses off the back of the washer and look for blockage on the screen.Mine was plugged up and after cleaning it off it works like new.

Anonymous

  • 61 Answers
  • Posted on Jul 30, 2009

SOURCE: I have a Whirlpool Cabrio washer (WTW6400SW). It

try cleaning the dispencer first, it has a small syphon assembly in it whcih can get blocked with concentrated fabric softiner and sometimes powder.

Anonymous

  • 99 Answers
  • Posted on Feb 07, 2009

SOURCE: Whirlpool Duet dispenser problem

this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
thanks,
Dont overload machine the clothes wont smell clean.
joyce

Anonymous

  • 1 Answer
  • Posted on Sep 20, 2009

SOURCE: whirlpool washer fabric softener dispenser

The fabric softener dispenser in my Whirlpool washing machine is caked w/hair and detergent. I have tried to take it out by unscrewing it, but it won't come out. What's the secret? Please help!

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