Power supply details for Maxtor 500 gb, external hard drive and ? manual

Try this link...
http://www.seagate.com/ww/v/index.jsp?locale=en-US&vgnextoid=cc03004f9f650110VgnVCM100000f5ee0a0aRCRD&vgnextchannel=dbe13d317972b010VgnVCM100000dd04090aRCRD

Buy you a new one ... :)

go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.

Power Adapter for Mactor OneTouch 4

AC Input : 100 AC - 240 AC (50/60HZ)
DC Output ( V/A ) : 12V / 3.5A
Output Power : 42W

In XP and Vista no need to install.
They will detect automatically.
To know, goto Windows explorer.
Find drive letter other than your local drive.
Usually called "removable disk".

Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Is 12VDC 2,0A the inner pin is + and the outer pin is -

Here is a manual that I found. It is in .pdf format.

http://www.seagate.com/staticfiles/maxtor/en_us/documentation/quick_start_cards/onetouchiiiusb_quick_start_card.pdf

IF ITS AN IDE DRIVE MAKE IT A SLAVE .

it is a software issue. run the software and apply the password. i had the same problem email me at [email protected] for more assistance