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Posted on Nov 06, 2008
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IBM X61 noteboot finger tip reader not functional.

Hi,

On a new IBM X61 notebook (not tablet) the finger tip reader is not active.
When running finger tip identification SW it claims that the finger tip device is not installed.

Please advice.

Best regards,


Dori Leibovitz

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  • dorile Nov 09, 2008

    Thanks for the reply.

    1. Which driver to install - No new HW detected message.

    2. The finger tip device does'nt apear in the BIOS option

  • dorile Nov 09, 2008

    Thanks,



    The finger tip device driver doesn't apear in the list. Please specify the device name.



    Dori

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1 Answer

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  • Posted on Nov 07, 2008
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If it says fingertip identification not installed then it means the driver is missing... try and install the driver....

  • Anonymous Nov 09, 2008

    in the device manager are you able to see the finger tip driver...
    if it is present then u'll have to load the driver through the installation disks they would have given u...

  • Anonymous Nov 09, 2008

    when it comes to these kind of devices there are many interfaces that can be used in order to be connected to the computer.... so expand each of the class of devices present there by clicking the + sign adjacent to it... generally these generic devices if their driver has been installed would have their name plus some other technical terms in their naming present under one of these classes...

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