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Anonymous Posted on Mar 21, 2012

Computer will not boot hd and dvd/cd drives - Computers & Internet

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Brian Sullivan

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  • Computers & ... Master 27,725 Answers
  • Posted on Mar 30, 2012
Brian Sullivan
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Joined: Jul 19, 2010
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First check the boot drives to make sure that the computer is not trying to boot from a different drive to the one that contains Windows.
check that there are no CDs or DVDs 3 1/2 inch floppy discs
in the CD/DVD,3.1/2 floppy drives ,and no removable usb drives plugged in to the usb ports

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA
the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty

make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

  • Charles Padua
    Charles Padua Mar 08, 2014

    Deleting the Upper and lower filters did the trick. I have no idea what they are but my drive now works. A year later and this post is still helping users.

  • Charles Padua
    Charles Padua Mar 08, 2014

    Thanks Brian!

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jianghuxaoo

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  • Contributor 9 Answers
  • Posted on Mar 17, 2014
jianghuxaoo
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