GE Zoneline AZ38H12DAD Split System Air Conditioner Logo

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Posted on Nov 05, 2008
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GE zoneline - about 23 years old

The fan and air conditioner work just fine, but when I push the low heat or high heat buttons, nothing happens. Do I need a whole new unit or is it a part that is broken? I can get heat by turning on the air conditioner and turning the temperature dial to its warmest position. Will doing that destroy the unit? Many thanks for any help you can offer

  • Anonymous Jan 17, 2009

    mine has the same problem....11 years old.....ac is fine.....fan works fine.....but no heat.......ge zoneline 3100

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  • Posted on Nov 05, 2008
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Joined: Jul 04, 2008
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Theres a heat relay and also the wire used for heat.either could be bad.

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Ge zoneline az55ho7d when i tunr on it comes on fine, but after 10 minutes the fan in back side stop running and front fan keep running so throw only air no cold air. so what is wrong . is it motor for the...

Could be lack of service. The unit depends on a clean evaporator and condenser coil. The "other" motor you hear is the compressor starting or stopping probably due to either a high pressure or low pressure switch, or thermal cut-out.
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Might be the compressor. It would be a good idea to shoot it with some compressor oil.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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How to best run this thing

Hi Laurelrobin,
When the unit is on "low fan", it is fan only, and is recirculating room air. If the damper is open, it can also bring in outside air. If the space is not occupied for extended periods, it's OK to turn the unit "OFF", as long as you have a newer unit with Heat Sentinel, and the Heat Sentinel is turned on. Heat Sentinel will not let the room temp get above 85F, as long as the unit is OFF. Also, in most cases it's best to keep the damper closed. You can check your owner's manual for more info on the Heat Sentinel and other auxiliary functions. I also have an article on the temperature limiting functions of the GE Zoneline.

Feel free to contact me at greg.mcnary(at)airdistributors.com if you need further info.

Greg McNary
Air Distributors Company, Inc.
Louisville, KY
Distributors for GE Zoneline PTAC Units, Zoneiare PTAC Units, and McQuay PTAC Units.
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no you problably have a bad thermostat on the unit
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"high" vs "low" dual control

could be problem with either switch of fan. try continuity across both legs of the switch then try continuity across the fan windings.
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