Canon PowerShot SD600 Digital Camera Logo
Posted on Nov 04, 2008
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Computer cannot detect Camera

My computer does not detect my camera anymore. I cannot download pictures from my camera to computer. When camera is plugged into computer, none of the function buttons, including menu work. It appears to be frozen. The camera continues to take pictures and I am able to print up the pictures, I just cannot download them.

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  • 2 more comments 
  • Anonymous Nov 29, 2008

    I can't even install the EOS utility.

  • Anonymous Dec 25, 2008

    Error message says "cannot detect camera. Check connection to camera, then retry." It shows in the devices list and gives same error plugged into any USB port.

  • ladydi59 Dec 26, 2008

    i am having the same problem with my kodak m1063

  • hstone4 Dec 27, 2008

    I am having this same problem. I just installed the canon software on my new laptop and the camera is not being recognized on the new laptop. I have uninstalled and reinstalled and tried all the USB ports. Nothing seems to work. I would appreciate any assistance.

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Frederick Harris

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I just experienced this problem and went round in circles for a few hours before stumbling on the solution. My camera, a Sony Cybershot, has 4 USB Connect modes in the Setup menu: PictBridge, PTP, Mass Storage, and Auto. The only mode that would work to bring up the Camera Wizard screen on an XP computer was PTP. Once I changed the setting from Auto to PTP, the camera was recognized and able to connect to the computer. Somehow this setting had got changed to Auto or Mass Storage and that evidently causes a problem such that XP does not recognize the camera.

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  • Posted on Jan 11, 2009
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I had the same problem and went to Canon's website and upgraded to the most recent version 6.1 of Zoombrowser EX. It started working immediately. If it doesn't work then uninstall the software, make sure it doesn't show up in device manager then reinstall the original software. Plug in the camera and see if you get the error. If so reinstall the most recent version and I'll bet it works

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  • Posted on Nov 04, 2008
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RESTART YOUR COMPUTER AND try to use other USB ports

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