"add paper cassette"

Soulvisitor

• 1113 Answers
• Posted on Nov 12, 2009

SOURCE: messege * load mp tray * but tray has plenty of

MP tray is not the cassette it this flap that pulls down above it.

The machine will revert to asking to place paper in its MP tray when the information it is receiving about the document from whatever program tell it that the size is not the same as what the cassette is set to...

so, check page size in of document in word program or whatever you are using

also check paper type and size settings match those you just checked in the printers properties under printers in control panel.

If you put a piece of paper in the MANUAL BYPASS TRAY bot the cassette it will print on that.

To get evverything back to normal, turn off printer, delete jobs in print que, change paper size of document in word/excell/etc is set same as paper type in printer, print again.. all should be good...

p.s. these are good quality printers that why I bother to answer you... cheers

SOURCE: Copier says there is no paper in tray when there

Check what size paper you are telling the machine to print on to as the nachine does not have the correct size paper in it will come up with this message constantly.

SOURCE: Message says to add paper

There is a sensor with a flag that may need to be cleaned or replaced. Take out the tray and put the printer on its backside (so you are looking underneath the printer. There is a flag and sensor visible. Clean the sensor. If that doesn't work, replace.