Pump may be bad but check the lines to make sure they are not clogged.
SOURCE: Rainbow E-series Aquamate II connection problem
Well I am not goinmg to call, but you can go to http://www.rainbowsystem.com/manuals/
And download the manual for your model of Rainbow.
SOURCE: rainbow e2 aquamate
chk out the screw nut assembly at the bottom of the basin....may be its nt takin the total pressure
SOURCE: Rainbow Aquamate 2
http://geeksquad.fixya.com/ThreadView.aspx?prdid=19674&thid=620181
Rainbow Aqua mate 2 (by 3 users)
Posted by nicks mom on May 24, 2008
I cannot get water to come out of the water basin in order to shampoo. It is all connected correctlyXThis Problem has been added to the Share Your Expertise Page under "My Work Queue".
OK
2 Other Users Have the Same Problem
Comment by deucedown, posted on May 26, 2008
Same problem here, I have only used the shampooer twice and water will not come out of the basin. I need to shampoo my carpets today and this is very discouraging. Somebody please help. I hooked it up and followed the directions.
Comment by Angela31, posted on May 26, 2008
We are having the same problem. Everything is connected and no water is coming out. We have only used our Aqua mate 3 other times. Please help.
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Rainbow E Series Canister Wet/Dry Vacuum / Aqua Mate. It has been a long time since I have operated a Rainbow Aqua Mate so I suggest that The best solution to operate the Rainbow Aqua Mate is to contact the Rainbow Tech Support line listed below or to contact your local vacuum cleaner dealer and have them send out a Rainbow Aqua Mate owner’s manual so that you can operate the unit successfully. By listening to the 3 questions listed above the actual water basin I believe is the recovery water tank to be emptied when full and I believe that there is a separately bottle or tank that the solution goes in order to dispense the water.
If you have further questions please feel free to contact your local vacuum cleaner dealer. . So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
The Rainbow / RexAir Factory phone number is listed below:
http://rainbowvacuum.com Customer Service
1-248-643-7222 Monday thru Friday from 9:00 am to 5:00 pm EST
Thanks, Don the Vac Man
Go Ahead. Use Us.
SOURCE: aquamate II NOT WORKING !!
If this is pre-owned unit that you bought - it may be clogged. If people who had it did not rinse shampoo solution out of the system after using it - shampoo becomes thick and sticky when dry and may clog the tubes. Also it may impair the pump.
Pump may also be defective. It should make a humming noise while in operation. It is hard to hear when vacuum is on so take the Rainbow with water bowl of the white AQM basin, turn on the vacuum while AquaMate is still plugged in, put your hand on the black plastic on the white AquaMater water nontainer and you should feel pump vibrating inside.
If you feel it start with filling up the white tank and bottle with warm water, turn AQM on and try rinsing it. However if water can not get through at all - it will not help.
Then take the handle apart (a bit tricky but be careful ant to break the plastic and you will get it open). See if there are no clogs there. in tubes nor the VALVE.
If no clogs fing - you will have to acces the pomp and few short tubes inside this plastic box assembled onto the water tank. to get it open you may have to break off 4 latches that hold top halve to the bottom. You can purchase one HERE. Make sure that tubes inside are not bent at the sharp angle and obstructing the flow. If you need any tubing - you can find it cheap at Home Depot (have a sample with you so you pick the right diameter).
Clean all tues inside and you possibly will have to take the pump apart to get it cleaned. If it is not working you can buy one HERE.
Stil no luck - put EVERYTHING in a plastic bag or several bags and then in a box and ship it to us - we will get it running.
Good Luck,
Rocky
:-)
SOURCE: how to replace belt on rainbow aquamate
click on rainbo vacuum in your area, and go from there. I am sure they have a toll free #.
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