Canon DR 2080C Path-Through Scanner Logo
Posted on Mar 09, 2012
Answered by a Fixya Expert

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I have a Canon DR-2080C. Black line appears on the front page but when a scan as duplex it is not on the back page. How do I fix?

1 Answer

Mohan Sriraman

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  • Expert 490 Answers
  • Posted on Dec 31, 2014
Mohan Sriraman
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Joined: Dec 02, 2007
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The top module has dirt stuck and bottom module is clean. Please clean the scan module with Isopropyl alcohol. For emergencies take a drop of cologne on a piece of cloth and wipe the area that is dirty.

S. Mohan

4 Related Answers

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Feb 02, 2009

SOURCE: Canon dr9080 scans front page as all black.

First check if the front side (i.e top) scans properly in the simplex mode. Try different contrast levels for better clarity. In the setting menu select appropriate contrast for both fron and back, then you should get good outputs. Even after all this if the front page gives dark output, may be the LEDs are not glowing due to lose contact. Try in color to check LEDs. S. Mohan, Chennai, India

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Anonymous

  • 1 Answer
  • Posted on May 26, 2009

SOURCE: My Canon DR-2050C keeps jamming when I try to scan more than 1 page???

I finally solved my problem. Now it works like new.

Cause:

- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
- You know if you have this problem if you don't hear a "click" sound after each page is scanned. Without the spring attached the rocker will not return on every page. When it doesn't return the scanner think it is still on the first page and will not scan the next page. The "click" after each page is NORMAL. Without the click is the first sign your spring came off.

Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)

1. Turn off power and unplug the device.
2. Pop off the plastic cover to the back of the scanner
3. Remove the screws that holds the plastic cover to the back.
4. Remove the screw by pushing on the retainer clips. DO NOT loosen any gears or motors.
5. Locate the rocker arm and re-connect the (very small) spring

6. Warning - if the LED light pipe falls out be careful how you put it back. This is a transparent widget at the top to route a LED light to the top of the device to indicate the power on status.

Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.

Good luck.

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Jul 10, 2009

SOURCE: Getting vertical lines on scanned pages when

It is dust on the glass, clean it thoroughly. You will find it at the same location for all drawings and may get faded for lower brightness!
S. Mohan

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Oct 01, 2009

SOURCE: Line appearing on document

Clean the glass thoroughly with a damp cloth.
S. Mohan

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Scan a document in 300 dpi in full width. Check where the line appears in the image. For example if the black line appears at vertical position say 1900, then it means the dirt is at 1900/300 i.e., 6.3 inches from left. Clean the area thoroughly. Check if any pin had created a scratch in the glass. At different contrast levels, if the line appears different, it is definitely unclean glass. On the contrary, if the line appears constant at various levels of contrast, then it is possible that scan module is faulty.

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Check your scanner software settings. It is probably set at duplex ever time you start to scan. That is why you get two pages for every pass, the front and the back. You must place the document in the feeder in a way that the front side of the document is page 2. You may want to flip it next time you scan. So the main question is why there is black line from top to bottom? That is because there is a piece of dirt stuck on the glass of the scanner. You see, this scanner actually does two scanning when a page runs through it: the front and the back in duplex mode. So there are two scanners in side the box. The front page scanner apparently is dirty and needs to be cleaned with clean cloth and lens cleaner.
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Clean the glass thoroughly with a damp cloth.
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