Roller not spinning - Vacuums

It sounds like a break in the wiring. It would be somewhere near the hinge.

https://www.google.com/search?q=Eureka+wide+track+super+light+vacuum+brush+roller+not+spinning

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If your Candery hot dog roller is heating up correctly but the rollers are not spinning, there may be a few different causes.

1. Check to make sure that the rollers are properly lubricated. If they are dry or dirty, they may not be able to spin.
2. Make sure that the rollers are not jammed with any food particles or debris. Clean the rollers thoroughly if necessary.
3. Verify if the belt that connects the motor to the rollers is not broken or lose, if the belt is damaged or not properly adjusted, the rollers will not spin.
4. Check that the gear that connects the motor to the rollers is not stripped. If the gear is stripped, the rollers will not be able to spin even if the motor is working.
5. If none of the above steps work, the problem may be with the motor or control board, and the machine may need to be serviced by a professional technician.

I would recommend checking the user manual or contacting the manufacturer for further assistance, as they may have specific troubleshooting steps or solutions for your model.

the pedal on the left turns the brushroll on and off

You say the belt is not broken and the roller does not spin. Does the motor that spins the belt turn. If the belt does not spin and the little drive motor spins then you will burn the belt out. Try to turn the roller by hand. Could be plugged up with dirt and the roller seized. The little drive motor could be burnt out. Take all hoses and areas out that any dirt could be in. No suction means something is plugged. Even your main suction hose could be plugged.

Lubricate each end of the roller brush with motor oil. Bearings inside the roller brush need lubrication for the brush to turn easily. Remove any pieces of thread that have wrapped around the roller brush. If it does not spin after doing the above steps, then either the belt is slipping or the bearings are severely damaged in the roller brush. Then you need either a smaller belt or a new roller brush.

Beckiande485:

You will need to unplug the vacuum from the wall, lay it down so you can see the bottom of the vacuum head and remove the bottom plate (foot plate) Probably philllips head screws. pull up on the roller (called the beater bar). The beater bar will come straight up. Disconnect the belt and check the fittings at the ends of the beater bar... I'll bet that they don't spin easily (The fittings have roller bearings in them, and the roller bearings get gunked up with hair, carpet fibers and dirt). Pull the end fittings off of the roller and remove all of the hair and carpet fibers off of the end of the beater bar and the fittings and out of the bearings. Check to make sure that the roller bearings spin freely. If they do not spin freely, put some rubbing alcohol in the bearing (you can pour it onto the bearing and spin the bearing manually until it spins freely, or you can use a spray bottle with alcohol in it as I do. Once the bearing spin freely, dry them out so no alcohol remains in the bearing, then a drop or two of light machine oil (3 in 1 oil will do) in each bearing and spin the bearing again to distribute the oil. Now would be a good time to check for any clogs in the vacuum head where the hose connects, and check the hose for clogs. Reassemble the beater bar and reinstall it in the vacuum with a new belt, reinstall the foot plate.

Your machine should run like new.

Take it back apart, check it again. Check the plastic where the belt is running for burnt spots. Also check the brush roller sometimes the tension from a new belt can finish off what was left of the bearings and cause the plastic end caps and roller to melt. Pull out the roller and try to spin it while holding the end caps. If it doesn't spin or spins hard there's your smell. Most times when the rollers go bad they break the belt. Replace the roller if necessary Make sure the roller is in correctly and flush and that the bottom plate goes on easily.


Good Luck
The Vac Dr.

Hi There,

Here's how you can replace the belt on your Eureka SmartVac 4870. I have taken pictures of the repair to help you better with this.

Here's what you'll need in order to complete this repair:

- Eureka Style R Extended Life Replacement Belt, Part 61110
- Eureka SmartVac Model 4870 Roller Brush Assembly, Part 61520 (Only if the brush no longer spins, or the brushes are worn out)
- Phillips head screw driver

Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.




Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.



Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.



Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.



Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.

Step 6. Reinstall the bottom plate, making sure that the little notches on the front end of the bottom plate tucked underneath of the reverse notches on the bottom housing of the vacuum cleaner. Tighten all 3 screws back into the bottom plate. Make sure the vacuum is set to carpet mode, and turn the vacuum on.

If you have any questions about this repair, or if you notice that the roller brush stops when the brushes hit the carpeting, please just use the clarification request form here on the Fixya repair page. I will then be happy to walk you through a little more advanced repair of replacing the clutch in the Eureka SmartVac that controls the rug/floor switch. Most of the time though the belt will be all the vacuum needs.

I hope that this was helpful information to you. If this helped you, please be so kind and rate the repair as helpful by clicking on the thumbs up icons in the top corner of this repair.

Thank you very much,

Chris J.
GoVacuum

It sounds like you need to replace the actuator arm or the cable to it. Look for Hoover part 43143046 for a start. I've got a similar problem.

is there hair, strings, twine wrapped around the roller? perhaps this is the issue, is there still suction by the rollers or has this stopped as well?