Dell A920 InkJet Printer Logo
rbrown Posted on Mar 01, 2012
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My Dell A920 prints blank paper.

When printing on my Dell A920 the printer pulled mutliple sheets are paper and jamed. Now if won't print anything at all. The paper feeds through the printer but comes out blank. The ink cartridge is brand new so I don't believe that is the problem.

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Anonymous

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  • Dell Master 32,281 Answers
  • Posted on Mar 01, 2012
Anonymous
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Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

1 Related Answer

Anonymous

  • 42 Answers
  • Posted on Mar 19, 2009

SOURCE: A920 printer has ink, feeds paper, but pages come out blank

If this is a new printer have you removed the sealing tabs inside it.
May be caused by bad drivers. Check the vendoes site for the latest drivers for your operating system and see how it goes.
Did it previously work and after swapping something start failing?

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Run cleaning utility

  • Clean the Ink Cartridge Nozzles
    • 1 Load printer paper into your Dell A920 Printer.
    • 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
    • 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
    • 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
    • 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.


  • Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

    Thanks, Joe


    I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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    It wont print anything all I get is a blank sheet of paper

    U maybe out of ink or your cartridge would have dried!! try to replace it with a new cartridge!!
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    Cartridge stall; Nothing printed

    When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

    Clean the contact points on the cartridges with a dry, lint-free cloth.

    1. Open the top cover of the printer.

    2. Remove the print cartridges.

    3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
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    5. Insert the cartridges back into the printer.

    6. Close the top cover.

    7. Try printing again.

    If you still cant communicate try with new cartridge .


    Hope this help. Please Rate My Response! Thanks!
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    Some rubber lining or rollers is out of line, if you can fix that it may work properly.
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    replace the ink cartridges first... could be just a cartridge issue...
    do a print head cleaning... refer to your user's manual for step by step instructions on how to do a head cleaning on your printer.
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