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1) you do not dump toner into the drum! Juo dump it into the toner unit. 2) didi you after replacement put the blue toner handle (right from toner unit) into the left position?
Hi Willow. If you purchase a genuine drum fom Canon the instruction are in the box. If you have bought a drum from Katun that may not be the case. My email address is [email protected]. I can help you and its pretty easy with a little guidance from me or some one who does this stuff. Let me know if you have the benefit of the instructions as that would be best for you since it has illustrations which are far more helpful than the written word that I would provide you with. No matter what I will gladly help. ...........Spinal
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