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Anonymous Posted on Feb 25, 2012

My Maxtor 1000GB hard drive has stopped working. PN:9NZ2D8-500. SN:2HBECHWY. It connects by a USB and powered by a transformer that was supplied by Maxtor. All of the parts are about two years old.

Problem with Maxtor 1000GB harddrive PN:9NZ2D8-500. SN:2HBECHWY My Maxtor 1000GB hard drive has stopped working. PN:9NZ2D8-500. SN:2HBECHWY. It connects by a USB and powered by a transformer that was supplied by Maxtor. All of the parts are about two years old, brought from new. Any ideas what I can do. Thank you

  • ADMIN Andrew
    ADMIN Andrew Oct 26, 2021

    Our computer guru Larry will be along shortly. He will want to know computer make and model and also the operating system on it. Edit into the bottom text, or put it here.

    And Majorie Horton, you are a spamming tossa, and you are telling untruths.

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4 Related Answers

Chinthakaj

ChinthakaJ

  • 943 Answers
  • Posted on Jan 15, 2009

SOURCE: maxtor basics desktop storage 1000gb wont start up but has power

Best is to take it to the shop you bought it from. they will replace it. ask them to transfer the data to the new one. the chances are they might do it.

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Anonymous

  • 1884 Answers
  • Posted on Nov 16, 2009

SOURCE: Restore factory settings on maxtor basics external storage 1000gb

What do you mean by factory settings. From the factory, the drive came just formatted with no data on it. If you want that then format the drive in WIndows. My Computer->Select the drive that is Maxtor, right click it and in the box that opens format is one of the options. Select and follow instructions.

Anonymous

  • 13 Answers
  • Posted on Dec 31, 2009

SOURCE: computer stopped being able to read external

Check the USB port and/or the cable, check if windows can detect your device. If windows can detect but can't read data perform a format or delete the partition and then use any file or partition recovery software you want to use. They will automatically rebuild partition table and MBR according to your need. If windows can't detect, unplug your device, uninstall the driver from the device manager, restart your pc, plug your device again and see windows will automatically install the device.

Anonymous

  • 72 Answers
  • Posted on Apr 05, 2011

SOURCE: I have a 1000GB Maxtor Basics external drive. In

Power Supply: 12V 2Amps, + inside.
STM310005EHD301-RK external hard drive power supply

Here is a picture as well.
ghosttechx.jpg

Hope this helps!

Testimonial: "Thank you, that is exactly what I needed to know. Ray"

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Transformer for Maxtor 1000GB has been lost. What are the specs for a replacement?

Maxtor One Touch 4 plus 1 terabyte external hard drive would need a 12 volt 2 amp power adapter with a positive inside tip.
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My Maxtor 1000GB harddrive has stoped working. PN:9NZ2D8-500. SN:2HBECHWY. It connects by a USB and powed by a transformer that was supplied by Maxtor. All of the parts are about two years old, brough

I replace my hard drives after 2 or 3 years. Yours seems to have quit early, possibly the transformer is not working. If your external drive lights up, the electronics could be bad. At any rate, the bad news is it sounds like time for a new drive. I hope you have a backup of the contents.
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adrianci

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