If this is an error message uninstall the program, reboot your computer, and then install the latest version again from scratch. until you know what the problem is you cant fix it or you might try
Click start control panel administrative tools computer management then select event viewer depending on what operating sytem you have this may vary
extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured you might have to uninstall then reinstall the program and its files
you could run the check disk utility
click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive this should schedule to happen when you restart your computer then defragment your hard drive
another way of running the chkdsk utility
click start control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
do not do anything while chkdsk is in process any input may damage your computer
or you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
hope this helps
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