I just set up the fax feature of my x4650. The answer settings show only Auto answer and manual receive. I set it for auto answer and found that it picked up all calls. Is there a way for this to "recognize" a fax machine when it is calling? Thanks
For more details on how to setup your Lexmark X4650 printer for faxing, please refer to the User's Guide found on the Lexmark website. To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call. If you have a voicemail feature associated in the same line as your fax: Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call. If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
Additional info:If you have an answering on the same line as your fax:
SOURCE: Can't receive incoming faxes!
had similar problem, when pressing start button printer always scans and sends a fax even if there is no documents!. also, even if fax tone comes first from the sender it will insist to send.
i used *9* combo in my attached phone and waited until reception started but it never started like if it hadn't heard the tones.
but if you dial that same combo using the fax's dial it works! all you have to do is stay on the line until it says "receiving".
haven't found another way, yet.
SOURCE: lexmark x5470 fax receiving problem :
well..I'm that guy...you'll need to get the print manager from their site, and run it from there.here's that link
SOURCE: Can't receive incoming faxes!
Hello
This will help you
http://www.lexmark.com/lexmark/product/type/home/0,6904,204816596_653293766_0_en,00.html
Thanks
SOURCE: My Lexmark X5650 (Model number: 4437-001) will not
It could be that you have an answering machine on the same fax line. Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.
SOURCE: When I try to send
If you are getting "no dial tone" as an error on your fax machine, it means that you have the telephone cord plugged into the wrong port on it.
Turn the printer around so that you can see the back of it. If you look closely, there should be three ports to choose from in which you connect a telephone cord. Sometimes they put a little white plastic piece in the ports to keep them clean during shipping ect. If this is the case, go ahead and remove them now.
If you look closely at each port , you might notice that they have text or pictures right above or below them to tell you which one to use. let me explain; if you have one telephone line and wish to use it for both fax and voice calls - you will need more than one port. That's why they mark them.
One of the ports should say "line" or have a picture with a funny little symbol on it. This is the port that you would use if you want to fax someone using your printer. You plug your phone cord into this port on your printer.
One of the ports should say "phone" or have a picture of a telephone by it. This port is used when you want to share a single phone line with both your fax machine and telephone used for making voice calls. To split your line between both fax and phone, you plug your phone cord from the wall into the port marked "line" and take a second phone cord and plug it into the port on your printer marked "phone" and the other end of that line goes into your telephone (voice line).
The last port should say "line 2" or similar and usually has no picture next to it. This is an additonal port to share with a second phone line.
To correct your problem of "no dial tone", plug your phone cord into the socket on the wall and put the other end into the port on the printer that says "line". Now lets test the connection.
Put a piece of paper into your printer, press the fax button and dial any phone number using 1 and then the area code followed by the phone number and press 'start" or "ok" to begin the fax. If you have chosen the right port to connect your telephone cord, you will hear a dial tone first, and then dialing of the numbers you chose. If you cannot hear a dial tone before your numbers begin, then you have not chosen the right port. If this is the case, remove the phone cord from the port you have chosen and try another until you do hear the dial tone.
NOTE:
Do not try to go from your phone jack into your telephone and then use a second port on your telephone to connect a second phone cord that is plugged into your printer/fax. A second phone port on your telephone is most likely for a second phone line to use for voice calls. The majority of phones for residential use do not have a built in splitter that works like a fax/printer does. If you try to use a second port on your phone to split to your fax machine, it usually will not work. Follow the instructions as listed above to re-route your line and correct the problem.
MAGIC JACK USERS:
While magic jack is great for making free long distance calls, it is not suggested for use with a fax machine. if your trying to use your magic jack phone line to fax it usually does not work.
If you have an answering machine connected to the same line as your fax:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated to the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
I hope this helps.
Should you need further assistance, please contact Lexmark Technical Support Center.
Make sure the printer is on and is connected to a working phone line.
Make sure that Auto Answer is on.
To check if Auto Answer is on:
From the printer control panel press the wrench sign.
Press the arrow buttons until Fax Setup appears, .
Press the arrow buttons until Ringing and Answering appears, and then press
OK to save the setting.
Press OK again.
Check to see if Auto Answer is set to On.
If Auto Answer is not set to on, press the arrow buttons until On appears, and then
press to save the setting.
Set the number of times the telephone rings before the printer automatically
receives faxes:
Press the arrow buttons until Pick-up On appears, and then press OK .
Press the arrow buttons until the setting that you want appears, and then press to
save the setting.
When the number of rings you set is detected, the printer automatically receives
the incoming fax.
This should solve your problem.
Thanks for using FixYa and for the great rating.
hardrocko
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