I cannot hear the voice of the caller
Tap the speaker icon in the status bar, next to the clock one, and make sure that the 'On' checkbox is selected, and that the right slider (for phone) is all the way up.
In case these settings seem to be correct, try to soft reset your phone, but sliding its keyboard open, and pressing the reset pin (at the right of the right softkey) with the stylus pen.
If you still keep facing this issue afer a soft reset, your phone speaker might be faulty. Consider using either the wired headset or a bluetooth one for phone calls.
Hope you are able to sort your problems out soon.
Anyway, please, let me know if you need further informations.
Regards,Carlos
SOURCE: Recently purchased a used imate
In case you have not yet done it, try to press and hold the power button for about 5 seconds, until you sense a very brief vibration, which means your device will start to soft reset.
Hope this helps...
Cheers!
Carlos
SOURCE: hi we are tring to get back into my bro phone he
I suppose you better hard reset it. To do it, press and hold both the blue Fn and the green phone buttons, and, at the same time, use the stylus pen to press the reset button. When you release all buttons, a white screen will come up asking for confirmation. Do it by tapping 'Yes' (the left softkey, if I'm not mistaken).
Cheers!
Carlos
SOURCE: Screen froze after installing WM 6.1
wiggle the stylus over the cross hairs until it moves around the screen and the screen alignment is completed. Then further software will self install and the phone shopuld be right
Testimonial: "Yes, this is the right answer"
SOURCE: Secure I-Q locked I Mate 9502 Ultimate
the only solution to your problem is to hard reset your phone.. unfortunately it would wipe your datas stored on your phone..
to try resetting follow this steps..
Take out the battery for a minute and then put it back, then press the Left and Right soft keys (the ones that look like a dash above the call and hang up buttons) at the same time, hold, and softly push the Reset button on the left? side of the device. Keep holding the SoftKeys until a confirmation message appears or the device boots up differently.
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