i-mate Ultimate 9502 Cell Phone Logo
Posted on Feb 15, 2012
Answered by a Fixya Expert

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My imate ultimate 9502 speaker is not working i mean i cant hear voice of caller but there is ring tone

I cannot hear the voice of the caller

1 Answer

CARLOS R SOUZA JR

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  • i-mate Master 1,118 Answers
  • Posted on Apr 07, 2012
CARLOS R SOUZA JR
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Joined: Jan 31, 2009
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Tap the speaker icon in the status bar, next to the clock one, and make sure that the 'On' checkbox is selected, and that the right slider (for phone) is all the way up.
In case these settings seem to be correct, try to soft reset your phone, but sliding its keyboard open, and pressing the reset pin (at the right of the right softkey) with the stylus pen.
If you still keep facing this issue afer a soft reset, your phone speaker might be faulty. Consider using either the wired headset or a bluetooth one for phone calls.
Hope you are able to sort your problems out soon.
Anyway, please, let me know if you need further informations.
Regards,Carlos

5 Related Answers

casouzaj

CARLOS R SOUZA JR

  • 1118 Answers
  • Posted on Jan 31, 2009

SOURCE: Recently purchased a used imate

In case you have not yet done it, try to press and hold the power button for about 5 seconds, until you sense a very brief vibration, which means your device will start to soft reset.

Hope this helps...
Cheers!
Carlos

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casouzaj

CARLOS R SOUZA JR

  • 1118 Answers
  • Posted on Apr 11, 2009

SOURCE: hi we are tring to get back into my bro phone he

I suppose you better hard reset it. To do it, press and hold both the blue Fn and the green phone buttons, and, at the same time, use the stylus pen to press the reset button. When you release all buttons, a white screen will come up asking for confirmation. Do it by tapping 'Yes' (the left softkey, if I'm not mistaken).

Cheers!
Carlos

Anonymous

  • 1 Answer
  • Posted on Oct 06, 2009

SOURCE: Screen froze after installing WM 6.1

wiggle the stylus over the cross hairs until it moves around the screen and the screen alignment is completed. Then further software will self install and the phone shopuld be right

Testimonial: "Yes, this is the right answer"

Anonymous

  • 600 Answers
  • Posted on Dec 05, 2009

SOURCE: Secure I-Q locked I Mate 9502 Ultimate

the only solution to your problem is to hard reset your phone.. unfortunately it would wipe your datas stored on your phone.. to try resetting follow this steps..
Take out the battery for a minute and then put it back, then press the Left and Right soft keys (the ones that look like a dash above the call and hang up buttons) at the same time, hold, and softly push the Reset button on the left? side of the device. Keep holding the SoftKeys until a confirmation message appears or the device boots up differently.

JaxPlanet

Jax Planet

  • 923 Answers
  • Posted on May 29, 2010

SOURCE: i want to connect my 9502 ultimate imate with my

Download and install Microsoft ActiveSync.

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Related Questions:

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How do I make the phone ring/ Also how do I delete number's/

Activating Personal Ring
You can assign special ringer tones to anyone in your phonebook. When your phone gets a call, it looks up the Caller ID information in your phonebook. If you've assigned a personal ringer to that number, the phone uses it so you know who is calling. To turn the personal ringing on or off, follow these steps:
  1. Press [Menu/Select]. Select the HANDSET SETUP menu, and then the PERSONAL RING submenu.
  2. Move the cursor to select ON or OFF.
  3. Press [Menu/Select]. You will hear a confirmation tone.
Selecting a Ring Tone (Handset only)
You may choose from four melodies or three tones for your phone's primary ring tone. Each handset can use a different ring tone or melody. The available ring tones are as listed:
  1. Press [Menu/Select]. Select the HANDSET SETUP menu, and then the RINGER TONES submenu.
  2. Move the cursor to select a ring tone. As each ring tone is highlighted, you will hear a sample.
  3. When you hear the tone you want to use, press [Menu/Select]. You will hear a confirmation tone.
Adjusting the Speaker Volume
Handset Speakerphone: You can choose from six volume levels for the handset speakerphone. To adjust the speaker volume while on a speakerphone call, press the UP Arrow button (to make it louder) or the Down Arrow button (to make it softer).
Base Speaker: You can choose from ten volume levels for the base speaker. To adjust the speaker volume while call screening or playing messages, press [volume +] (to make it louder) or [volume -] (to make it softer).

Adjusting the Audio Tone
If you aren't satisfied with the audio quality of your phone, you can adjust the Audio Tone of the earpiece while on a call. Your phone gives you three audio tone options: low, natural and high; the default setting, Natural Tone, is recommended for hearing aid users. Audio tone adjustments only apply to the earpiece, not the speakerphone.
To adjust the audio tone:
  1. While on a call, press [Menu/Select].
  2. Move the cursor to select AUDIO TONE, and then press [Menu/Select].
  3. Move the cursor to select desired option (HIGH TONE, NATURAL TONE, or LOW TONE), and then press [Menu/Select]. Selected option appears in the display for two seconds, and then the display returns to normal.
Deleting Phonebook Entries
You can delete a single phonebook entry at a time or all phonebook entries at once:
To delete a single phonebook entry:
  1. When the phone is in standby, press the phonebook key.
  2. Find the entry that you want to delete and press [Menu/Select].
  3. Select DELETE. DELETE ENTRY? appears in the display.
  4. Move the cursor to select YES.
  5. Press [Menu/Select]. You will hear a confirmation tone, and DELETED! appears in the display.
Deleting Caller ID Numbers
  1. To delete only one Caller ID number, press the Caller ID button when the phone is in standby, and then find the number you want to delete.
  2. Press [Menu/Select] and select DELETE ENTRY.
  3. When the phone asks you to confirm, select YES.
  1. To delete all the Caller ID numbers, press the Caller ID button when the phone is in standby, and then press [Menu/Select].
  2. When the phone asks you to confirm, select YES.
Note: When you delete a Caller ID number, you delete it permanently.

Deleting a Redial Record
If you want to delete a phone number from the handset's redial list, follow the steps below:
  1. When the phone is in standby, press [Redial/Pause].
  2. Use the UP Arrow button and the Down Arrow button to scroll through the redial list.
  3. When you find the redial number you want to delete, press [Menu/Select] and select DELETE ENTRY.
  4. When the phone asks you to confirm, select YES. The redial number is deleted.
Resetting the Voice Message Waiting Indicator
  1. When you receive a new voice mail message, the new message LED on the top of the handset flashes and VM appears in the handset display.
  2. In the event your message alert tone gets out of sync with your phone company's voice messaging system, you can reset back to its original "no messages waiting" state.
  3. To reset, press and hold [find hs] on the base for five seconds.
  4. A beep sounds and the message alert tone is reset.


I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

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I think that there have been some mistake.....Caller Tune means the ring-tone which is hearing by someone who is calling you.So you cannot set the caller tune yourself, it is provided by the Sim service provider.Here However, Ring-Tone means the tone which you are hearing when someone is calling you.We can easily set this tone by using....Menu......>Profile...........>Ringing tone setting....Set the tone what you wish............................
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After using the ear phone jack, my 9502 refuses to turn the speakers back on unless I jiggle the ear phone in the jack. A toothpick works as well so it is a mechanical problem, not an electronic problem....

back up all data and then master reset.
Take out the battery for a minute and then put it back, then press the Left and Right soft keys (the ones that look like a dash above the call and hang up buttons) at the same time, hold, and softly push the Reset button on the left? side of the device. Keep holding the SoftKeys until a confirmation message appears or the device boots up differently.
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Cannot hear callers voice during a call but caller hears mine

if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.
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When i call someone they can hear me but i cant hear them what should i do

Hi

first ill suggest if your phone is under warnety then kindly go for support from where you buy, it is much better to utilize your warranty claims on first priority. If your warranty is expire then do the following steps

  1. On the side panel of your phone their is volume key button for increasing or decreasing voice check weather it is not too much low by increasing the volume
  2. you can also check your phone speaker by recording your own voice in , just find this icon in your main menu da6b529.jpg Record your own voice and listen if you are getting your voice clear. or play any ring-tone if your listening any sound from the speaker that mean your speaker is okey.
Note : we often get these problem in mobile communication that we can listen voice of a caller or caller cant able to listen our voice it is because of the disturbance in communication signals, or low signals in high traffic areas.

From all of the above attempts you still not getting any voice from your phone speaker then might be your speaker is not working and you have to replace it , contact authorized samsung hardware support and change your phone speaker .

Thanks

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New report: the problem was not caused by HTC Home, after all. It was fring's fault. In fact, I think the 9502 doesn't like VoIP client applications at all, because I have just experienced the same problem (all sounds desappearing from all possible channels, including BT) when trying the age client. So, my advice is: uninstall all VoIP client applications from your device !

I'm now in process of try & error in making the native WM6 VoIP feature work through 3g (since via WiFi it is already working: probably a codec issue)...

Cheers!
Carlos
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