Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum Logo
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Anonymous Posted on Feb 13, 2012
Answered

My dyson dc16 shuts off after 10 seconds its charged overnight but no good filters are clean but nothing I used it about 25 times a year .the batteries cost to much to replace for this expensive vac

Charging over night but it runs for only 10 seconds if dyson knows its batteries have a problem don't sell them ,people are hurting with tough times.

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AskDyson

AskDyson

  • Official Brand Answer 2,572 Answers
  • Posted on Feb 14, 2012
AskDyson
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Hi there,

I'm sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly, as we'll be able to run through some troubleshooting steps over the phone with you to establish the cause of this issue. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

We'll look forward to helping you resolve this issue.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

5 Related Answers

Anonymous

  • 389 Answers
  • Posted on May 17, 2009

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

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Anonymous

  • 2 Answers
  • Posted on Jun 22, 2010

SOURCE: my dyson dc16 is not holding a charge

I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...

My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!

I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.

It's good to have my hand vacuum back! I missed it!

Rock on Dyson.......

promo7uk

Lee Wright

  • 19 Answers
  • Posted on Jun 26, 2010

SOURCE: Dyson DC16 has broken impeller. Need schematic

you cannot buy the impella but i have a complete motor for spares if u think your upto the job pls msg me,, [email protected]

you pay postage costs via paypal and 10£ for motor and its yours,

doobuster

  • 47 Answers
  • Posted on May 10, 2011

SOURCE: can i get instructions for my dyson DC16

Here is the link....just select the dc16 model you have and you can veiw and save or print the manual!

http://www.dyson.com/support/help.asp?model=SUP-DC16&article=1374

askdyson

AskDyson

  • 2572 Answers
  • Posted on Oct 04, 2011

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc16 battery not hold full charge, all three

    Hi there,

    If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

    You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

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    Related Questions:

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    My dyson shuts off after just a few seconds of run time.
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    It's also noted that you can get red lights if the temperature is out of an optimal range, and if the filter is not seated properly, so these would be things to check as well.
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    Jul 20, 2014 • Dyson DC16 Root 6 Bagless Handheld...
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    Jan 03, 2014 • Dyson DC16 Root 6 Bagless Handheld...
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    My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...
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    Mar 23, 2011 • Dyson DC16 Root 6 Bagless Handheld...
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    Have a Dyson DC16 - two years old - power continues to cut out eventhough it is fully charged. Runs only a few seconds.
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    Feb 14, 2011 • Dyson DC16 Root 6 Bagless Handheld...
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    My dyson dc16 is not holding a charge.. maybe I need to replace battery
    Hi its Darran at Dyson.

    If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.

    Please call 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service
    Read full answer
    Apr 09, 2010 • Dyson DC16 Root 6 Bagless Handheld...
    3helpful
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    My dyson DC16 constantly shuts off even when battery is fully charged. I cleaned the filters to see if that was the problem. It only runs for a few seconds before it shuts off. It will run intermittently...
    Hi its Darran at Dyson.

    From your description of the problem, it sounds as though there is a problem with the battery.

    Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

    Kind regards
    Darran
    Dyson Customer Service

    Read full answer
    Jan 31, 2010 • Dyson DC16 Root 6 Bagless Handheld...
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    My DC 16 will only run for a second each trigger pull. The battery is fully charged, it has plenty of suction, just wont run for more than a second. I cleaned the filters.
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    Oct 25, 2009 • Dyson DC16 Root 6 Bagless Handheld...
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    I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for...
    Dear Michael_Stad,

    I am going to sound like a broken record but here is my same answer to another person with the same problem.

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    Oct 23, 2009 • Dyson DC16 Root 6 Bagless Handheld...
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    Feb 16, 2009 • Dyson DC16 Root 6 Bagless Handheld...
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