Error Code 2102

I think Change the SMTP port from 25 to 587 hope i'm right

http://www.fixya.com/support/t6139506-kyocera_km1820_displays_error_code_c6400

This is an error is indicating a connection error when using the send feature.

Below I have provided some information or for more information download the users guide from the manufatcures website using this link. http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16313

2101, 2102, 2103, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is

not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name

correctly.

2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:

Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")

9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.

Hope this is helpful,

Shawn

The E022 error indicates -

The mail contained an e-mail address that the SMTP server can not find.

Check to make sure that the destination e-mail address was entered correctly.

The link below will take you to the manufactures web page where you can download the Scan System Operation Guide (Function Edition which list the error codes.

http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=11796&rid=14242

If you continue to have a problem you can go to www.gfbm.net for more assistance, also they have some Kyocera setup and troubleshooting information.

I hope this is helpful,
Shawn

The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.

The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

you have to have a user name and password set up on the computer you are scanning to then you set theat up in the address you set up on the copier.

This means the Smtp server settings is wrong.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

a400 is a trouble code for Laser Scanning Unit problem.

I reset the IP adderss to another printer on the network and it worked so it looks like not all printers are compatable

The KM-1820 to scan to PC is using SMB, FTP or e-mail.

for SMB:
I am assuming you have the KM-1820 connected within the network and a static IP address for it.
open any Internet browser and go to KM-1820's IP address.
You should see the Command Centre web page.
Go to Basic page and add/register a contact within the Address Book.
Give a name and at the SMB section field, fill up with your computer hostname or the ip address of your computer where you want to scan. Fill up the user name with the local user name - the one what you are using to get into your computer - or create a new LOCAL user for your PC lets say "kyocera". So for SMB will be your computer and username: kyocera. (You will need a password for that computer user (kyocera) ). Then create a folder "scan" where you want ot receive the scanned files and add "scan" at the path field (SMB section of that webpage - command center).
Now share the folder "scan" as "scan".

if you want you can always use the scan to e-mail !! but you need a smtp server. All the settings can be done using that command center webpage.