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Nancy L. Collins Posted on Feb 02, 2012
Answered by a Fixya Expert

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I have a designer 1 and have the dongle switch for the 2nd edition professional program for the embroidery, I need an adaptor for my new laptop computer so I can install the program.

I am unable to install my embroidery program so I can use it. I need to connect the dongle switch into an adaptor and be able to plug it into my laptop computer. I need to know the model number and or product number and make. This is for Designer 1 Professional Computer program that was put out between 2003-2005.

1 Answer

Debbi's Sewing Machine Repair

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  • Husqvarna Master 7,365 Answers
  • Posted on Feb 02, 2012
Debbi's Sewing Machine Repair
Husqvarna Master
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5 Related Answers

radcal

  • 196 Answers
  • Posted on Jan 13, 2008

SOURCE: Dongle issue

The Designer SE software does not use a dongle. If you are attempting a "Smart Update" on the Designer SE and it asks if you use a dongle, just say no and the update on the machine will run.
If you have 3D or 4D software, it uses the dongle and it will be USB. Download the latest driver for your software from the Husqvarna Viking website. The link is through the homepage at Husqvarnaviking.com/us . Click links on the left side of the screen for 4D Software, Help & Updates, and Other Useful Software at the bottom of the page. This will have the latest 3D driver. 4D will require the latest update to the software and a firmware upgrade to the dongle. Run Smart Update on the software and then get the firmware update that is directly below the 3D HASP driver on the Other Useful Software page.

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Anonymous

  • 87 Answers
  • Posted on Mar 18, 2009

SOURCE: Designer 1 Embroidery Bobbin problem

Designer 1 bobbin case tension adjustment:
When the bobbin runs out, sometimes it bends the bobbin case tension spring. Then tension is too light. Take the bobbin case out of the machine. Tie the loose bobbin thread to the Designer 1 needle plate. Insert the bobbin in the bobbin case. Here’s the tricky part set the bobbin case on the table as if it’s in the machine (Bobbin is visible and sitting horizontal to table top) threaded as if sewing and loose end tied to needle plate (that is removed from the machine). Lift the bobbin case off the table rotate it so that the flat side of the bobbin are vertical to the table and no longer horizontal. Have the bobbin case oriented so that the thread coming out of the bobbin case sprint (slot area where it is put for sewing) is at the top. Lift it high enough that the needle plate is lifted from the table. It should not release thread unless you shake it gently and then a very small amount of thread. The needle plate is the exact weight resistance your bobbin case should have on the thread.

radcal

  • 196 Answers
  • Posted on Apr 23, 2009

SOURCE: dongle

I believe that the information that you have been given is correct. The VIP dongle is no longer available.
As for the second part of the question, do you have a damaged dongle or has it been lost completely? If it has been lost, there is no way to replace it without buying a new software package.

Anonymous

  • 152 Answers
  • Posted on Oct 10, 2009

SOURCE: Can't get computer and embroidery machine to connect.

If your using Windows Vista, you have to have the multi user account in the off postioin. Also if you had 3D embroidery software and you upgraded to 4D software you have to be sure to uninstall the 32 bit drivers from the 3d for the 4d to work properly.

You do have to install the communication software that came with the diamond also. It won't communicate through the 3d or 4d only.

radcal

  • 196 Answers
  • Posted on Feb 09, 2010

SOURCE: unable to load 3d embroidery on hp windows 7

3D was intended to be used on XP and also worked for some time on Vista with the proper manipulation of updates. I don't believe that it will work at all on Windows 7.

4D does work on both Vista and Windows 7. It does need the latest update for Windows 7.

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0helpful
1answer

How can I send designs from my PC to my Toyota 830 embroidery machine when my Pantograms software/hardware is no longer working?

Some of the Pantograms software programs require a USB dongle connected to the computer. However, the driver for this dongle has to be installed before you install the software or connect the dongle. I suspect you may not have installed the driver or the dongle is missing.

Assuming that the dongle is connected:
Close your embroidery software program and all of the Pantograms software, including the Network C software, on your computer and remove the USB device. Put the software install CD into your machine's optical drive. (If your new machine doesn't have an optical drive, get a USB optical drive or copy the files from the CD to a 1GB+ USB flash drive at another computer with an optical drive.) If Windows XP starts the autorun routine for the CD, click Exit. Then double-left click on My Computer to launch File Explorer. Go to the CD drive (or USB drive if you used the work-around) and double-click on it. Open the Rainbow Drivers folder and then open the XP folder. Double click on the program: setup.exe . Choose Complete install as the program executes. Then close File Explorer when the install is done. Now insert the USB dongle and follow the on-screen message about New Hardware found to install the Rainbow driver from C: .

If you do not see the New Hardware found message, try putting the dongle into a different USB port. (Make sure to avoid USB hubs - they can add to USB device issues.) If the dongle doesn't work at any port, you may need to use a different method. There is a flash reader available for connecting a USB flash drive to the Toyota 830 here: http://www.plrelectronics.com/lab/usb_reader.php . (Scroll down to the Toyota machine section. This isn't cheap but it is cheaper than some of the newer embroidery software packages.)

I hope this helps.

Cindy Wells
0helpful
1answer

My new laptop is not recognizing my dongle

You need the correct drivers for the operating system. Depending on your software,.
4helpful
3answers

Have a new computer with windows 7. my old husqvarna viking #1 sewing/embroidery machine software is downloaded, but unusable. Viking says to buy new software costing at minimum $500.00 The message I...

You will have to maintain an XP computer or buy new software there is no fix for your problem.It's the electronic age the old software was written for the XP operating system.When MS changed the operating system Husqvarna Viking had to design new software it's that simple.Don't blame the manufacturer Microsoft made the changes that created the problem. www.sewvac.com
4helpful
1answer

I just bought a used Designer 1 ESS machine and I do not know how to use the dongle

You don't need a dongle for the sewing machine. You either have a dongle for the computer embroidery software in which case it goes in your computer when you've installed the software, or you have a USB stick that has the Husqvarna designs on it.

What colour is it? The USB sticks are blue, the 3D software dongles are red. Only problem is, I think the 4D software dongles are blue too!! My Husqvarna Designer 1 USB embroidery stick (blue) has "USB Embroidery Stick" written on it - have a look for that. The dongle will have Hasp or something like that written on it.

If you are pretty sure it is a USB stick, put it in your machine and turn it on. Then touch the disk/stick icon on the lower right hand side of the screen. Your machine should start to read the stick and you will get a pop-up menu where you can choose from the folders on the stick. If you don't, go into the PROG screen. Touch MENU, touch the disk/stick icon and see if the embroidery files on the stick come up then. Each machine came with a set of designs called Embroidery Disk 100 and three alphabets - Palace Script, Kaligraphia and Clarendon. These should all be on the USB stick.

In the event that it is a dongle you have, but not the software, you need to contact the person from whom you purchased the machine.

You can download the Husqvarna designs from the Husqvarna website, but you will need a Husqvarna formatted USB stick to do this. Therefore, you do need software on your computer. There are some low-cost alternatives to the Husqvarna software - Embird and Sew What come to mind. However, a Husqvarna program called 3D Disk Manager USB came with every USB Designer 1 machine, so you should have got that when you purchased the machine. This will be enough for you to load designs from the HV website and from other websites where you purchase designs.
0helpful
1answer

I need to download a machine embroidery hasp for my embroidery designs

A hasp is also called a dongle, it comes with the software that you purchased. There is no other way to get a hasp/dongle.
0helpful
1answer

What do I do don't have a product code for the 3D program ?

Did you get the "dongle" with the software? It looks like a dark red USB stick and needs to be inserted before you can use the software. However, you also need the code to enter when you are installing the software. If the software came in its box, there should have been a piece of paper in there with the code on it. Mine is an A4 (letter) size piece of paper and a yellowish colour. Without that and/or the dongle, the software is useless and I hope they did not charge you for it. I am thinking that the person who sold it to you has kept the software installed on their computer and is using the dongle, so it is quite illegal for them to "sell" the software to you without first erasing it from their hard drive.
The Designer 1 USB is a fabulous sewing machine but to get the best out of it for embroidery, you really do need software. If you have no luck with the 3D, then I suggest you purchase Embird (Google for it - should be easily found). This is a very reasonably priced and highly effective program - around $150USD I believe which is a quarter or less than the cost of the Husqvarna software. You can load Designer 1 USB sticks from this program and there is lots of help and tutorials available online. Even better the program is available as a download and you don't need any security dongle, plus you can download it and try it free to see if you like it.
4helpful
1answer

My laptop which has windows 7 on it does not recognize mmy dongle

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

2helpful
1answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.

There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.
0helpful
2answers

No Dongle Attached Error Msg

You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.
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