Hi there,
Your DC16 battery should take about 3 hours to charge. Hope this helps - if you have any further questions about using or maintaining your machine, please visit www.dyson.com and click on 'Support'.
Alternatively, you can call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
SOURCE: my dyson dc16 is not holding a charge
I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...
My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!
I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.
It's good to have my hand vacuum back! I missed it!
Rock on Dyson.......
Official advice and support for Dyson technology
SOURCE: dyson dc16 battery not hold full charge, all three
Hi there,
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: Dyson DC16 will not switch off motor runs until
Hi there,
I'm sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so we can help resolve this for you as soon as possible.
You can call us free on 0800 2980928 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
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