Connecting extra handsets to main base

If this is the model I think it is, your phone line cord is pluged into the base of the main handset. So let me see if I'm understanding your problem...You have a single line phone with two handsets, and your remote handset rings, but the main handset at the base unit does not. Since your second handset rings when called,your line is working, and your unit's base is working, as well, or the other handset would not ring. Therefore your problem is within the handset itself. I will assume you've made sure the ringer is turned ON and the volume turned UP. Use the Menu button on the handset to find these variables and make sure the ringer is ON and turned UP. Place the handset on the charging cradle. Press the ON button WHILE the phone is on the cradle. You might have to use the speakerphone button to do this. This will resync your handet with its base.

You need to reset the main base and make sure the ringer volume is turned all the way up. Disconnect the power from the back of the main base, press and hold find hs key while reconnecting power until you hear long beep. Should reset base and handset.

Please be sure to put the extra handset in the MAIN base station to register. They will not register in the small remote charger stations.

Let me know if that fixes the problem!


Best Regards!

Brian

Please be sure to put the extra handsets in the MAIN base station to register. They will not register in the small remote charger stations.

Let me know if that fixes the problem!

Brian

For the handset, you can use the menu button to check the HS Setup settings. For the answering machine, you may have pressed the side button that turns it off. It would say "off" on the lcd if you did that. According to the manual (I just bought one of these).