Finishing unit is making a wizzing noise as though a belt or gear has gone which threw up this code, even if we disconnect the finishing unit, configure the driver, restart RIP and machine, and even tried reatarting with utility button pressed the error code C-OB4C still appears. We've tried everything...can anyone help?
Hi
Error code C1183 means finishing option elevator drive malfunction. It appears due to tray lift motor failure on the finisher. To trouble shoot the issue turn off the power and open the elevator section to check the elevator motor. Wait for 2-3 minutes and check if the issue is resolved. If this doesn't work then check the alignment of front and rear rollers of the finisher. Also make sure that the finisher exit guide rollers are fine & the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. Sometimes this error may appear due to a broken lower gear by the pin slot. Hope this helps...
Daniel
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i have the same error message.
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