Candy CPCA270FFK Bottom Freezer Refrigerator Logo
Posted on Oct 14, 2008
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Candy CPCA250 GB Freezer feezing but fridge not cold

Hi,
I recently had a problem with my Candy fridge freezer (it defrosted overnight and wasnt cooling at all) and a repair shop diagnosed a thermostat problem. I have replaced the thermostat, Now the freezer freezes without any problems but the fridge does not go cold at all.
Also the compressor is running constantly

Any help gratefully received.
Many thanks
Jon

  • 1 more comment 
  • jonnyclewlow Oct 15, 2008

    Hi huuum



    Many thanks for your prompt response and your suggestions. This fridge freezer runs just off one thermostat, which has been set to max for a period of time, but unfortunately this made no diference.

    Last night, I transferred everything from the fridge freezer to an old spare one I've got, to see if the fridge cooled down that way - it cooled down a little, however the compressor was still running non-stop.

    As for the air vents in the freezer, unfortunately I can't see any - I'm guessing these are behind the panels somewhere!!



    Many thanks for your time with this matter, but unfortunately, it hasn't resolved the issue

    Jon

  • jonnyclewlow Oct 15, 2008

    Thanks huuum - The unit is about 5 years old so as the new thermostat was only going to cost $45, I thought I'd go for it - especially as it's A rated for energy and has always been very good.



    As it is, it could be the easiest for me just to purchase a new one, but obviously will ty and avoid that if a cheap fix is possible!!!



    Thanks again

    Jon

  • Anonymous Mar 29, 2014

    the fridge is warm and the freezer is cold

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  • Posted on Oct 14, 2008
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Hello jonnyclewlow
Welcome,


You said, you recently had a problem with my Candy fridge freezer (it defrosted overnight and wasnt cooling at all) and a repair shop diagnosed a thermostat problem. I have replaced the thermostat, Now the freezer freezes without any problems but the fridge does not go cold at all.
Also the compressor is running constantly

This is my first thought

Fresh Food temperature is
too warm. Freezer
temperature is satisfactory.

1. Fresh Food control is set too
warm.
2. Set fresh food control to a colder setting. Allow 24
hours for temperature to stabilize.

3.Then see if you do not have your freezer articles packed full up to the top, or covering the cold air vents usually found in the rear of the freezer compartment.

The fridge and the freezer share the cold air so the air must not be restricted from travel form the freezer to the fridge and back!
This would also cause the compressor to run none stop trying to cool the fridge!
So check your air vents in the freezer.
I'll bet you did not know they were there !
Most of us never notice!
Hope this works for you.
Please let me know that one of these solutions worked for you!
or if you have any questions.
Thank You, huuum
Please remember to leave a rating!

  • Anonymous Oct 15, 2008

    ere is an interesting report I just read!

    Jon:
    I forgot to ask you!
    How old is your freezer?


    Repair or replace your appliances?

    When to pull the plug on your old refrigerator or Freezer

    It nearly always makes sense to undertake simple do-it-yourself repairs,
    such as replacing a gasket on a refrigerator or a freezer.

    Typically, you'll also find a troubleshooting section for more-serious problems
    in the owner's manual.

    Should you pay for a repair or buy a new model?
    The answer depends mostly on the age of your refrigerator,
    how much you bought it for,and the cost of the repair.

    Follow these guidelines:

    When a repair makes sense.

    If your refrigerator is under warranty or less than four years old (three years for top-freezers),
    paying for a repair makes sense.
    Note that refrigerators under warranty might require service from a factory-authorized technician;
    readers have found them on a par with independent repairers.

    When a repair might be a wise choice.

    If your refrigerator is out of warranty and is four to seven years old,
    it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
    But you might want to buy a new model even at this stage,
    given that today's models are quieter and have added features.
    Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
    are 43 percent more efficient than conventional models built before 2001 and 56 percent
    more efficient than those built before 1993.

    When it pays to replace.

    The repair costs more than half the price of a comparable new refrigerator.
    Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
    six or more years old or a bottom-freezer or side-by-side eight or more years old.

    Thanks to better recycling programs, less than 10 percent
    of a refrigerator you replace is likely to end up in a landfill.


    Thanks for giving me the opportunity to help!
    Please do not for get to give a rating before you sign off!
    Thank You, HUUUM

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