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Contributor
13 Answers
- Posted on Oct 26, 2008
Re: The paper tray has paper in it, yet I cannot get the...
MP - is the manual tray on the side. Sometime I've had trouble with switch that locates the paper on the side. Joggling the paper has helped me.
Yes i also have error reading 'Paper empty, Custom in MP' paper is fine have checked all areas for any jams, have also turned off and back on again to refresh but nothing.
printer is 4-6 years old, and this problem has been occurring for about two months with the need to restart the printer increasing to almost a daily task.
We keep getting an error message saying that the MP Tray is empty and the printer cannot print. All trays were checked and they was plenty of paper in all. We've tried turning off the printer for a few minutes as well as disconnecting it from the wall, and it only seems to get the problem to stop for a few hours. Is there a way to stop this from happening?
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