How do i get rid of the messages on my gigaset al14h telephone

SOURCE: Siemens Gigaset AL14H - mailbox full

I know this problem was posted ages ago, and no doubt the poster has solved it, but I hope giving a solution now is useful for some poor soul who, like me, who has spent ages surfing trying to find a solution, to no avail.

Basically, the problem is NOTHING TO DO WITH YOUR PHONE. I discovered that our telephone supplier (Virgin Media in our case) gave us a free voicemail service without telling us. This service cuts in before the answerphone and takes messages which you don't know are there - apparently they are indicated by a break in dial tone but of course with Gigaset phones you don't use a dial tone!

So, people leave you messages (which you don't know are there, and so ignore) and after a while your mailbox gets full.

To access this mailbox you need to call 1571 - when you finally discover this you'll be surprised at how many important calls you've ignored.

To turn the service off you need to call the phone provider and it can take 24 hours for it to be turned off. Beware though, it took me 20 minutes to get through to the service provider. I then spoke to someone in India and was then transferred to someone in England who resolved the problem.

Finally we are back to normal. Phew!

SOURCE: Siemens Gigaset A265 (dual base) telephone instruction manual

I had this. Very frustrating. I have the manual in French but it doesn't say how to fix this. The solution I found was very simple. Just press the message button on the handset rather than playing with the base. The button that has a little envelope on it!!

David

SOURCE: How to tone command with a Gigaset AL14H

you can contact the service provider......