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Posted on Aug 10, 2017

Kenmore microwave 401.80083700 starting by itself and overheating

This unit started by itself the other morning, proceeded to get so hot that the glass turnstile broke and we just happened to be around when this occurred. Unplugged it, plugged it back in and it did the same. There was no time set on the unit and we had not started it at all. Seems that it could be a real fire hazard issue. It is still unplugged and will remain that way until we replace it.

  • ccanon
    ccanon Jan 15, 2012

    Apparently, Wednesday morning, the microwave started by itself while my wife was near the kitchen. She did not notice it initially but became aware of it sometime later - not sure how long but she did say that it was quite hot. Upon opening the door, she discovered that the turnstile glass was broken.
    And the mircowave had also stopped. She called me asking if I had been using it that morning (I left the house early around 5:15 am), to which I replied, no. She then noticed that the microwave had started back up, with no prompting by her, and that it was again, getting very hot. She proceeded to unplug it and around lunch, our son-in-law electrician came over and they plugged it back in. Again, the thing started by itself, and with that, they decided that enough was enough, and unplugged it for good. Sears has offered to send a repairman out for $125 or so, but with it being 3 1/2 years old, and having this problem once, we are going to trash it. Our concern is that this might be a problem with this micorwave, and that perhaps others should be aware of it. If my wife had not been home it seems very possible that the microwave might have started a fire.

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5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 28, 2006

SOURCE: Microwave shuts off after 3 seconds

Although your model number doesn't seem to show up, the NNS950-series units are powered by an high-voltage inverter. And yours has failed. While an inverter (switched-mode power supply) is more efficient from a power consumption standpoint, it is more complex, thus more statistically prone to fail. These should only be examined and worked on by someone who has the necessary technical qualifications. Seriously. Often the machine-soldered connections in a microwave inverter are too weak, so they eventually fail, especially if heat is high in the area. They sometimes fail catastrophically. When not catastrophically damaged, you may hear clicking or squealing and may smell an electrical odor, which is sometimes obscured by the cooling fan. Sometimes a whole new inverter is cheaper than the time and labor required to fix the old one. If a technician is willing and able to troubleshoot and repair the inverter to component level, it will may be expensive, but may be worth it, especially if he or she will resolder and reinforce connections as needed as part of a thorough repair. That could easily make your inverter beter than a new one! You might be able to get some verbal estimates if you call Panasonic-authorized appliance / microwave repair shops and ask then specifically about inverter component-level repair and simple inverter replacement costs for your exact model number.

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Anonymous

  • 1 Answer
  • Posted on Jan 13, 2009

SOURCE: MICROWAVE TURNS ON BY ITSELF AND RUNS FOR 3.5 MIN EACH TIME

I have the same problem microwave turns on by its self. It is 13 months old so the warrenty was up. I called Magic Chef and they said it was a fire hazzard and are going to send someone out to fix.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 23, 2009

SOURCE: Shuts itself off mid cooking cycle -- as if unplugged; then after 5 minutes or so turns itself back on as if it was just plugged in (forgetting all previous settings)

If you just put the fan blade back on, it will almost certainly fall off again.

The best bet is to slightly rough up the contact area of the shaft with sandpaper and use a little super glue to hold the blade assembly on the shaft, and let it set a few minutes before using it.

I always recommend that you use the hood vent exhaust fan when cooking on the stove top to keep heat, steam, and grease out of the controls.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

d:%5cele%5crepair%5cmicrowave%5cge_hotpoint%5cmini_manual_behind_grille_small.jpgdee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

Anonymous

  • 7 Answers
  • Posted on Sep 09, 2009

SOURCE: kitchenaid microwave hood combo KHMS155LSS

First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; while you are on vacation or at work or at night while you are sleeping etc. Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying logic self start defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful. Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life. I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess. Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.

Anonymous

  • 1 Answer
  • Posted on Dec 24, 2010

SOURCE: My Siemens HTHB86K Micro / Oven combo has

I just had exactly the same problem with the same oven, did you find a solution yet?

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Related Questions:

0helpful
1answer

Have Kenmore microvave and the vent starts on its own

Actually, that's a feature! If you cook much on the range (stove) beneath the microwave, the heat will cause the microwave bottom to heat up quite a bit (just touch it!), and the microwave will turn on it's exhaust fan in an attempt to save itself from burning up. It will shut off in about 15 minutes after you turn off the source of heat.
But if the fan comes on by itself even when the microwave is cool (or at least not hot), then you probably have a defective fan thermostat. This thermostat is located behind the control console on the inside bottom of the microwave.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

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I have a Kenmore microwave. The vent will just start on its own and can't shut off

Actually, that's a feature! If you cook much on the range (stove) beneath the microwave, the heat will cause the microwave bottom to heat up quite a bit (just touch it!), and the microwave will turn on it's exhaust fan in an attempt to save itself from burning up. It will shut off in about 15 minutes after you turn off the source of heat.
But if the fan comes on by itself even when the microwave is cool (or at least not hot), then you probably have a defective fan thermostat. This thermostat is located behind the control console on the inside bottom of the microwave.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

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Touch pad inoperaive

Unfortunately, if you are having problems with a touch pad you will probably have to replace either the touch pad itself, if you can get it or the whole control board and touch pad as a unit which normally ends up running as much as a new microwave. I would check your warranty and see if it still is covered and proceed that direction.
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Kenmore Over the Range Microwave making buzzing sound and not heating

This is a strong indicator the magnetron is fried, also! this is the most expensive part to replace in the microwave oven, and in most cases cheaper to replace the whole unit.
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Kenmore Microwave automatically starts popping popcorn

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

You have a shorting membrane keypad.

On some models, you have to peel off the old one and replace it.

On some models, you remove your controller and move your ciruit boar dinto a new frame with a keypad already installed.

FixYa is not currently notifying us when Clarification Requests are answered, so please contact me directly with your full model number from the tag on / in the unit and color so we can help you with free do-it-yourself tips and/or an estimate.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

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1answer

Installed new unit,

You have a short to ground. It's a very dangerous situation. Stop work, call an electrician!
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I think I broke my baby...

If it's dead, it's probably a blown fuse or maybe a blown thermalcouple fuse. a bad magnatron won't make the unit apear dead unless its blowing fuses.

Hope that helps..

Geno
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Burning smell , Microwave not turning off

the control circuit shorted out from the cleaning session and kept the microwave on so long with nothing to cook that it has cooked itself I'm sorry to tell you. Probably not worth repairing
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Starting by itself

Time for a service call. Should not turn on by itself at any cause. Circuit board is my guess. May be cheaper/easier to get new microwave. My first one lasted about 15 yrs--and the circuit board (touchpad) died. Bought new microwave oven.
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