Canon DR-3080cii paperjam

Please check if duplex option is ticked.

Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer, reinstall drivers and scanning software. Pls run scandisk on the Computer and ensure the OS is okay.
S. Mohan

Use a blank sheet of paper (as white and clean as possible). Put it in the scanner landscape ( you will need to cut off about 1/2 inch of the paper to make it fit. The run the DR-3080CII Shading tool (DR3KUserSh.exe) C:\Program Files (x86)\Canon Electronics\DR-3080CII\DR3KUserSh.exe

Check the fixing section sensor flappers. Thats my wild quess.

where exactly do you have paper jam

Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
S. Mohan, Chennai, India

Lightly dampen a cloth with water or rubbing alcohol. Gently rub across the roller side-to-side, rotate a little, and continue until you've gone all the way around. The most important rollers are the 3 at the paper feeding area  (2 top & 1 bottom). The bottom roller will be harder to turn than the top 2. Just be gentle & patient to avoid tearing the rubber. Frequent light cleanings are better than waiting for problems to crop up.

See this link:


Look for reference to P00 error

http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

There may be a samll shred of paper stuck in the sensor, Search thoroughly.
S. Mohan

I recieved this error when trying to scan pages in using our new Kofax scanning solution with a DR-3080CII. I discovered that the latest canon driver for that scanner was not compatible with the software and it made the application hang in the background. I found an older driver that was compatible and installed it, no more error.

I finally solved my problem. Now it works like new.

Cause:

- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
- You know if you have this problem if you don't hear a "click" sound after each page is scanned. Without the spring attached the rocker will not return on every page. When it doesn't return the scanner think it is still on the first page and will not scan the next page. The "click" after each page is NORMAL. Without the click is the first sign your spring came off.

Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)

1. Turn off power and unplug the device.
2. Pop off the plastic cover to the back of the scanner
3. Remove the screws that holds the plastic cover to the back.
4. Remove the screw by pushing on the retainer clips. DO NOT loosen any gears or motors.
5. Locate the rocker arm and re-connect the (very small) spring

6. Warning - if the LED light pipe falls out be careful how you put it back. This is a transparent widget at the top to route a LED light to the top of the device to indicate the power on status.

Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.

Good luck.