Hello Sir,
Thanks for choosing fixya and for the purchase.
Download the keyboards manual from the link below.
www.microsoft.com/hardware/en-us/d/wireless-keyboard-1000
and for the mouse,confirm the model and click on selection to download from the link below.
www.microsoft.com/hardware/en-us/downloads
Please feel free to contact me if any problem arises.
Thanks again.
Ken.
if its a wireless mouse and keyboard make sure the batteries are securely seated and fully charged the battery panel should be on the underside of your mouse keyboard as would be the on off switch
click start control panel keyboard hardware make sure the right type of keyboard is selected
click start control panel keyboard hardware troubleshoot or click start control panel administration tools computer management device manager scroll to keyboard you could see a yellow question/exclamation mark ? ! or red X a new driver will need to be installed
right click to install drivers
http://download.cnet.com/bluetooth-driver-ver-5/3000-2110_4-149801.html
hope this help
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