We have a system that uses 30 toshiba dkt-2020-s phones. Two of the phones require a 5 digit code to dial out. The person who knew how to remove this code is no longer with the company. I know the code, how can I remove it from the 2 phones? Thank you, Dan Riley

Hi,

Please click on below link for the manual:

http://home.maine.rr.com/sfg2/Tech/toshiba/20X0_UG.htm

To enter a Forced Account Code.
Access an outside line. Enter the Forced Account Code. we have a system that - arcbul1a.gif"/uploads/images/arcbul1a.gif" alt="arcbul1a.gif" class="h_mi" /> Listen for dial tone. Busy tone indicates an invalid code. If you are dialing with Least Cost Routing, you wiwe have a system that - arcbul1a.gifdial tone. Dial a telephone numbwe have a system that - arcbul1a.gif a Voluntary Account Code
While on a call connected to a CO or other outside line, press ACCOUNT CODE or SPEED DIAL + 50 or SPEED DIAL + we have a system that - arcbul1a.gifpress * if the SPEED DIAL button isn't on your telephone.) Dial the Account Code.

Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used 
for tracking selected calls using Station Message Detail Report (SMDR) call detail 
recording option.
If the system is set for Verified Account Codes, station users must enter a specific 
code when entering the Voluntary Account Code(s) or the code is not validated for the 
SMDR call report. This does not affect the call.
There are two ways to dial using a Voluntary Account Code:
To dial using the Account Code button
1. After accessing a CO line, press the $FFRXQW &RGH button. LCD telephones 
prompt you to "ENTER ACCOUNT CODE NOW."
2. Enter the account code digits. The LCD prompt disappears upon entry of the first 
account code digit. After the account code is entered, the time indicator is restored 
in the LCD.
3. If your station is set for Verified Account Codes, you hear confirmation tone when 
the code is valid. If the code is invalid, you hear two short tones. 
4. Enter the Account Code. Your conversation is not interrupted.
To enter an Account Code using access codes
Note It's a good idea to warn the other party that you will be disconnected 
momentarily when you enter the access code. Once the code is entered, you will 
be connected again.
1. After accessing a CO line, press &QI7UQ. Once you press &QI7UQ, your call is 
interrupted; you and the other party cannot hear each other. You will hear feature 
dial tone.
2. Dial . LCD telephones prompt you to "ENTER ACCOUNT CODE NOW."
3. Enter the account code digits. The prompt disappears upon entry of the first 
account code digit. After the account code is entered, the connection is restored 
and the LCD shows the time.

Try this


1. Press #9876 to enter User Programming Mode.
2. Press hold.
3. Press the Flexible Button to set or change.
4. Enter the Flexible Button Code.
5. Press the same Flexible Button (flashing). “DATA PROGRAMMED” appears on your LCD.

You can find what you need in this link:http://home.maine.rr.com/sfg2/TOSHIBA/index.html, is easier than to explain you how to remove the code.