My prostar will not allow me to set forward busy or forward na. It displays on the phone forward cleared. However voicemail seems to continue to work ok.
You should be pressing 602 and not 620- 600 clears all forwarding until re-set. See the attatched video for some top up training, more of which you will find on youtube or at www.abbeytelecom.com , I hope that this helps
To enter voicemail, press the Voice Message Key, the pass code will be set in default to 0000. Your mailbox will not function properly until you have put your voice message on. To do this, press option 0, followed by 5 followed by 7. When you have got the message you require press the #. If you regularly change your voicemail message, you must press 3, delete the original message and reset the message followed by the #.
watch the following video, or go to http://www.abbeytelecom.com for a written version, I hope this helps ">
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