You do not say what exact model of printer you are using so any answer will be generic rather than specific.
Poor colour and black tone can be as a result of various factors:
1. Poor paper quality that you are printing on.
2. Poor ink or toner quality being used.
3. Use of Ink / Toner saving modes or software.
4. Worn or damaged printer components such as the fuser roll on a laser printer and other similar consumables with a limited page use life.
5. Poor quality content being printed, i.e. low quality images being printed at too high a print resolution.
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