The Yellow and Blue printheads on my HP Officejet6500a Plus will not print at all, although they did in the beginning. Ink cartridges have been replaced, printheads cleaned both automatically and manually. Red and Black printheads both work.
Try using this manual - Hp Officejet 6500a Plus Manual
Hi,
As you said that you have already cleaned the print heads it could be the contacts inside the printer has gone bad. Its suggested by HP that if you get any error regarding the print head you should contact them and they will replace the printer. Please do so. Thanks.
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