I can't find the reset button on my sansa express. could I have like a like a picture or something to tell me where it is?
Try sliding the power switch up and holding it in that position for about 15 seconds. It should reset.
If not- what specific model number do you have?
While they do not list your specific model number, that could be for a few reasons, however the basic process is consistent. If you do not have the slider switch for on/off, the general procedure to lock the devices are to press and hold the on/off switch for 1/2 second to lock or unlock and to reset it hold the on/off button down for 10 to 15 seconds. The literature I did look at indicates you will not lose music data.
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Model number:BB0806AORB
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