Hello Steffen, We have a 8830 scanner Synergix. We turn it on,calibratiion is ok,and then we can see on panel all details of firmware and finally shows > Set ok. We try to feed a paper but it cannot be fed and the whole thing stops their. What can we do,since we don`t have diagnostic tools installed in our laptop,and which cable we`ll need to connect scanner ( serial port) with laptop. I will appreciate your help to fix this problem Kind regards Panos
Hey Panos,
What are you trying to feed a paper roll or single sheets or are you telling me you cant feed the original to be scanned? Can you copy or print internal status pages from your Xerox?
But it sounds like thats not the problem as it isnt hooked up and your lappy as it dont have a serial port you only have USB...... but this is a network printer.... do you have a network or it is just a stand alone lappy?
So I guess.. stand alone lappy to Xerox.... you will need to network it... and if it just a stand alone lappy ie no network then you will need a non standard network cable called a crossover cable to go from scanner to lappy but you will also need to set up a network with them manually asigning IP's of each to be on the same network, then hooking with a crossover (normally red never blue) network cable, and you will also need the software installed on this lappy no matter which way we go
Spose you could try a serial to usb adaptor but they will have issues propally when trying to use that sort of interface on scanning, normally one has the print server that is an option on your scanner to interface with the likes of a laapy, so I dont think it would workor a good idea to go with an adaptor
Well come back with some more info because the more info you can give me about your problem the better i can understand it.. cheers
We are talking about one of these beastys.. User Manual
Cheers
Steve
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