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Anonymous Posted on Dec 05, 2011

Prints yellow instead of black

When i try a test page it prints yellow instead of black.. i tried 2 different cartridges but still prints yellow instead of black when i try to print in black!

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Scott Alber

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  • Posted on Sep 29, 2012
Scott Alber
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I had the same problem with my Brother MFC 490 CW. It suddenly started printing yellow instead of black. I believe my problem was cause by a mislabeled third party black ink cartridge. The cartridge was labelled black but it had a yellow end piece. In any case I took out the black cartridge and replaced with another. Initially it made no difference I assume because some yellow ink was still in the tube. After 10 or so pages of printing the print turned darker. I also did three cleanings and unplugged the unit and then plugged it back in. I am not sure what if anything these latter two actions accomplished, but I wanted to report all I did in case they were actually part of the solution. My own conclusion is that it was simply a mislabeled cartridge.

  • Scott Alber Sep 29, 2012

    I had the same problem with my Brother MFC 490 CW. It suddenly started printing yellow instead of black. I believe my problem was cause by a mislabeled third party black ink cartridge. The cartridge was labelled black but it had a yellow end piece. In any case I took out the black cartridge and replaced with another. Initially it made no difference I assume because some yellow ink was still in the tube. After 10 or so pages of printing the print turned darker. I also did three cleanings and unplugged the unit and then plugged it back in. I am not sure what if anything these latter two actions accomplished, but I wanted to report all I did in case they were actually part of the solution. My own conclusion is that it was simply a mislabeled cartridge.

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5 Related Answers

Anonymous

  • 69 Answers
  • Posted on Sep 04, 2007

SOURCE: HP DeskJet 970Cse won't print yellow

Here is a link to hp's web site. They will troubleshoot your issue. This link is linked to a page talking about HP Inkjet Cartridges and Media - Missing Color, Wrong Color, or Streaks in the Printout. There are several links in this site to go off of and troubleshoot further. Hope this is helpful:) http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00224&lc=en&cc=us&dlc=en&product=60097&rule=34749&lang=en Jason

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Anonymous

  • 1 Answer
  • Posted on Oct 08, 2008

SOURCE: Install cartridge

I did a master reset and now it will print but the ink level for the yellow cartridge still shows "empty" even though it is a new one but at least it prints for now anyway.
Master Reset:
Turn off printer and unplug.
Hold down "OK" button and "Help" button and plug in at the same time.
Turn on printer and wait for reset to finish.
It worked for me. Hope it works for everyone.

Anonymous

  • 352 Answers
  • Posted on Oct 21, 2008

SOURCE: My HP Photosmart D7360 will

Hi rfillmore, I would suggest you update your printer drivers, try this, follow instructions exactly as written:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Anonymous

  • 734 Answers
  • Posted on Dec 04, 2008

SOURCE: HP Photosmart 3200 All-In-One not printing yellow

Step1
If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material. 
Step
2
Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic. 
Step
3
If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. 
Step
4
If paper is feeding through the printer but coming out blank, check to see whether the printer is out of toner or ink. A defective toner or ink cartridge could be the problem.

Anonymous

  • 26 Answers
  • Posted on Aug 18, 2009

SOURCE: MFC-490CW Won't print black

We are going to attempt to do a "power purge" to get rid of any clogged ink nozzles. Note, this will probably eat up about half of your ink, but that is the price you must pay in order to attempt to fix this bad boy.

1) Get into maintenance mode. Press these keys: Menu -> Black Start -> Scan x4 (hit it four times). A number pad should come up. If not, do it again.

2) Hit key 7, then key 6.

3) Press the right key until you get to "CLEANING BLACK."

4) Press 3.

5) Press Black Start.

After it purges and gets back to the main maintenance screen, press keys 9 and 9.

Let your printer start back up. If this does not work, try the above steps up to three times. If it does not work then, you need a new print head, which is not a user-replaceable part on this model.

Good luck.

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