7310 officejet document feeder won't recognize paper: All of a sudden, I put a paper on document feeder and it doesn't recognize that paper is loaded. There is no paper jam. It just says copying 1/1 and then nothing happens! Lifted the document feeder cover up and nothing looks odd. What else can I do?
A green part on the feeder tray came out.
I'm sure this will solve your issue.
all the best.
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Sounds like I have a similar or the same problem. When I load paper in the document feeder and press the Copy button, the feeder does not take in the original, though the printer does spit out a blank "copy".
Thanks for the suggestion. It certainly seems like what needs to be done. However, these directions look a little complicated and I'd be afraid I would ruin something on my copier. I do not want to damage anything. It wouldn't help just to take a little alcohol on a cloth and clean off the visible part of the roller?
My 7310 aio will not recognize paper in ADF.
I have this same problem. I've cleaned the rollers as suggested on the HP website but to no effect. The plastic clip inside the feeder that is used to detect if a sheet is present or not seems intact and in the right place. It just doesn't seem to be communicating electronically with the printer, so it doesn't ever detect a sheet is loaded in the document feeder.
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