Printer failed printer does not switch off/does not print

The foam padding under the print head slide rail had lifted slightly catching the underside of the print head, which in turn causes the alignment to fail.

it may be that you have a corrupt file in the print queue, a quick fix is possible - switch the power socket OFF, disconnect the PC/Network connections.
power on the printer, it should have had time to clear the memory now, see if the machine is able to print a menu page or config sheet ( open menu enter the information menu- print config sheet:)
if the printeris able to do thiswith no network connections you have eliminated the printer from the problem. next switch on and log into your PC, still disconnected from printer, open print queue and delete all documents from the queue ( your not deleting the files ( just the print requests)) once this is done then reconnect the printer and send first a windows test page ( confirm working connections first ) then attempt to print the failed file - if it fails in the same manner - the file was your problem.

Check all conections, if you have software installed for it, try usi g that to check it, usually printer software has diagnostics built in. If tyat fails disconnect it restart, then swktch off reconnect, switch on

Hi,

-Restarting the computer and printer.
- Checked the USB cable.
-Check the printer spooler service is on( write "services.msc" on RUN, then check printer spooler is ready)
- Insert the printer cd and reinstall.
- after install restarting and print test page

Thanks and Regards
TRinoj

Professional Help, or Experts Exchange.http://www.experts-exchange.com/ Don't go to expert s e x change.com Bit of a different site...

here are some error code list for you for your s300 printer.

Got this from slayo.com

hope this list will help you find answers to your questions. Goodluck!

ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error
code display, keep the status monitor open.
Error Code
Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open error Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, as one of the two has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed
5200 Head temperature rise error Replace printer, as it has failed
5400 Printer temperature rise error Replace printer, as it has failed
5B00 Waste ink full error Replace printer, as it has failed
5C00 Purging operation error Replace printer, as it has failed
5800 EEPROM/NVRAM error Replace printer, as it has failed
6810 EEPROM print head information error Replace printer, as it has failed
Operator Call Error
Orange lamp
Error Corrective Action
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.
Service Call Error
Toggle blinking
Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.

switch the drum and toner units to rule out a faulty product (i've seen them fail without a warning or light message)

If you are using the Postscript driver, switch to one of the PCL drivers. Either PCL or PCLXL.

If you are using PCL, switch to a different driver.

If all of the above fail, send me a Print to File so I can debug it.
([email protected])

Don

I would suggest logging onto the companys web site and downloading the newest driver.
And see if there are any update locations for your printers software.
Sounds like a bad driver or printer software corruption.
Also check on your menus to see if there is a way to clear or reset the printer memory.
You most likely have some file corruption.

Hi muffin, Turn off the machine, open the document cover, and then release the scanner lock switch. You'll see it. Any other problems let me know. Peace, Dude