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Posted on Sep 28, 2008
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Dryer Drum won't spin

Help-dryer works fine but the drum won't spin

  • 1 more comment 
  • jingherdog Oct 02, 2008

    I ordered the belt and will figure out how to do it. I just replaced the plastic "do-hickey"( that quickly I forgot what the part was called) that broke in my washer 2 months ago that caused that to stop spinning. That was a pain but I got it done. Interesting how I lost the spinning component both in my washer and dryer within 2 months of each other....or more like a headache!

  • jingherdog Oct 02, 2008

    Any helpful suggestions for the belt replacement in the Estate Dryer when the part comes in?

  • alans26 Oct 13, 2008

    I have the same problem that started last night. Also not sure if yours does the same or not but when I turn the timer on the element heats up without pushing the start button but no matter what it doesn't spin. I know the belt is good. It has to be either s sensor or a relay stuck open or something like that.
    Any help is very much appreciated.


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1 Answer

Terry Schneider

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  • Posted on Oct 02, 2008
Terry Schneider
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You probably have a broken belt, Are you up for a do it yourself repair? or call a service tech.

Belts cost about $8 on line, buying it from the tech who installs it could cost you $20+ and then trip charge, tech time etc.

Belt replacement is easy for those of us that have done it, getting the belt back on the drum and thru the motor is the worst.

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It sounds like there may be an issue with the motor or the motor switch. The thump sound you heard could be the motor attempting to start but not being able to, which can also explain why the drum won't spin. It could be a problem with the wiring, capacitor, or the motor itself. You may want to check the wiring to ensure there are no loose or damaged connections. If the wiring appears to be in good condition, it may be best to call a professional technician to inspect and repair the dryer.
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Drive Motor

The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer stops the motor might be defective. If the dryer stops and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. Also try rotating the drum by hand with the belt off, it should rotate freely. If the drum doesn't turn freely, determine what is causing it to bind. The dryer motor can't be tested easily. If the drum turns freely and the blower wheel is clear, and yet the dryer still keeps stopping mid-cycle the motor may be defective. it will need to be replaced. It is not serviceable.


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Drum Roller Axle

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out the rollers may not spin freely which can overload the motor and the dryer stops. If the dryer stops mid-cycle, remove the belt and spin the drum, it should spin freely. If not, check the rollers and roller shafts.


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Drum Roller

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If they are worn out or start binding the motor can get overloaded and the dryer stops. If the dryer stops mid-cycle, check to be sure the drum turns freely with the belt removed. If not, check the rollers. Do not lubricate the rollers or roller shaft, lubrication will attract lint and cause the roller bearings to wear out faster. If the rollers don't turn freely, replace them. The roller shaft can often be reused, unless it has worn down. Clean the shaft thoroughly before installing the new rollers.


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Drum Support Roller & Axle

This dryer has drum support rollers.There will always be two supporting the rear of the drum and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out the rollers may not spin freely. If not, check the rollers and rollers shafts. If they are worn or do not turn freely they will need to be replaced.


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Drum Slide, Glide, or Pad

The front of the dryer drum is supported by small pieces of plastic-like material. As the drum rotates, it slides on these plastic pieces. If the dryer stops mid-cycle, it may be that one or more of these plastic slides or glides has worn out. When they wear out the drum can start binding and put strain on the motor. The motor then shuts down and the dryer stops. Check the glides for wear and replace as needed.


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Drum Bearing

The drum bearing supports the rear of the dryer drum. Over time this bearing will wear out and may cause several different problems. If the dryer stops during the cycle it may be that this drum bearing has worn out and is putting too much strain on the motor. If the belt is removed and the drum spins freely, the drum bearing is probably not worn out. If the drum bearing is worn out, there may be some grinding or squealing, and the drum will be hard to turn.


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Drum Support Bearing

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If they are worn out or start binding the motor can get overloaded and the dryer stops. If the dryer stops mid-cycle, check to be sure the drum turns freely with the belt removed. If not, check the rollers. Do not lubricate the rollers or roller shaft, lubrication will attract lint and cause the roller bearings to wear out faster. If the rollers don't turn freely, replace them. The roller shaft can often be reused, unless it has worn down. Clean the shaft thoroughly before installing the new rollers.


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Dryness Control Board

The dryness control board shuts off the dryer when the clothes have reached the level of dryness selected by the user. If the dryer stops too early, the dryness control board might be defective. This is not very common and other possibilities should be checked first.
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I was having a similar problem but my dryer was about 5 years old. There are a couple of rubbery, sticky belts that wrap around the dryer drum. One of mine had come off the drum and was balled up, wedged between the drum and the dryer wall. It wanted to spin, but this "belt" was keeping it from doing so. I'm not sure why or how it happened, but I removed the portion that was gummed up and now it works fine.
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