Many modern washing machines display error codes if they detect a fault, but not all washing machines display a readable error code, some indicate an error by flashing, or lighting some of the lights.
Hotpoint, Indesit, Zanussi error codes
Hotpoint, Indesit washing machines and Zanussi washing machines are some common appliances that display coded error codes. On their more expensive models, they display readable error codes but basic models (without digital displays) use flashing lights to convey the error fault code.
If your washing machine malfunctions and you can see some of the lights flashing, or one or more option lights have lit up, then make a note of which lights are flashing and which option lights are lit. NOTE: the error code list engineers have only shows the option lights by number and not by name. Therefore you need to report the lights as LED 1 and 3, or 2 and 4 etc. and NOT "delay timer" and "extra rinse". Count the lights from the left (or from the top if in a column) and report as "led 1 and 3" etc.
No Option lights?
With basic washing machines that have no option indicator lights, count the number of flashes. For example, the door locked indicator may flash 7 times, pause, and flash another 7 times in a constant cycle which would indicate error code 7.
This information is vital, and needs mentioning when reporting a fault.
Zanussi washing machines can sometimes display error code E50. As John Lewis washing machines are currently also made by Zanussi some John Lewis washing machines can also display error E50.
Unfortunately this is not a "proper" error code and is not listed in error code lists. It's part of the motor fault error code group and is apparently displayed to customers but when an engineer enters a special diagnostic display the "proper" error code will be displayed giving more information.
However, there are usually only two error codes beginning with E5 which are E51 and E52, which are "motor power triac short circuited" and "no signal from the motor tachometric generator" respectively.
So if you have E50 displayed on a Zanussi or John Lewis washing machine it looks like a problem with the motor. However, the E51 "motor power triac short circuited" could be a fault on one of the PC boards as triacs are usually on printed circuit boards. This could have blown due to a short circuit somewhere else (like the motor for example) - I would advise that an engineer is required if you can't see anything obvious with the motor.
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