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Ted Posted on Jul 19, 2017

"Keypad Service May Be Necessary" displayed on my GE HVM1540DN1WW microwave oven. How can I fix this myself?

Hello, My GE HVM1540DN1WW micrwowave oven is beeping and displaying the message: "Keypad service may be needed". The unit won't operated with this message on. I tried unplugging the unit but this did not resolve the problem Is this something that I can fix myself or is a technician required? What part numbers are needed and can someone please give me a step-by-step guide on how to do this? Thanks

4 Related Answers

Anonymous

  • 582 Answers
  • Posted on Aug 10, 2009

SOURCE: GE micowave, keypad will not work

GET THE OVEN NUMBER AND SEE HOW MUCH THE TOUCH PAD COST, SOME TIMES THE TOUCH PAD COSTS AS MUCH AS MICRWAVE OVENS NOW DAYS

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sonicboomele

sonic boom electronics

  • 1557 Answers
  • Posted on Dec 22, 2010

SOURCE: My GE microwave JVM1740DM1WW no

there is no easy fix to this units current problem it will need to be looked at by a service tech as the fault is an internal circuit shortout and needs to have the faulty circuit found and then replaced using expensive testing units


sorry



merry christmas

caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Jul 25, 2011

SOURCE: My ge microwave displays a message " keypad has

The only way possible to see if the touch pads are working is to test the voltage of the control pads when it contacts. The input of the Microprocessor should be checked for the pad control impulse to come in. If there is no trigger voltage to the mP this can be the control pad problem.Some dirt can accumulate and cause the tracks to short resulting in this display. Try to use heater to warm off any moisture.
The mP must be checked for the working voltage and also the frequency oscillation at the crystal leads. If so the mP is working with a suspected control pads which are not able to set the program or timing.
There is no way but to remove the sticker pad and replace, One difficult way to have a chance is to remove the carbon sticker pads and check continuity , You can use a carbon pen to line the tracks so that the multi-meter reads a continuity. With this you can have a temporary fix

Anonymous

  • 65 Answers
  • Posted on Oct 01, 2011

SOURCE: my GE microwave (model# JNM1541DN1BB)

HELLO.

The GE problem is with the magnetron being to close to the computer. If your microwave runs for a few seconds to minutes then resets with funny characters on the screen, you can follow these simple instructions to fix it.


needed things.

* Phillips screwdriver
* Foil
* Large ziplock baggie
* Tape




* 1 Unscrew the 2 screws in the top vent grill and remove it.

* 2 Unscrew the 1 screw above the computer keypad, then slide it up to unlock it and it will hinge down, revealing the computer circuit board behind the keypad.

* 3 Put a sheet of foil into the large ziplock bag and seal it up.

* 4 Then tape it to cover the whole circuit board in the back of the computer. You may have to let the wires stick out of the middle of your foil covering. The ziplock is to keep the metal foil from short circuiting anything on the computer, and the foil protects the circuit board from the small amount of leaking microwaves inside.

* 5 Lock the keypad back up and plugin the microwave to test it before screwing everything back together.

the way to keep it from happening again is to use the microwave with more caution.

Willing to help to help on other problems.

Thanks.

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HELLO.

The GE problem is with the magnetron being to close to the computer. If your microwave runs for a few seconds to minutes then resets with funny characters on the screen, you can follow these simple instructions to fix it.


needed things.

* Phillips screwdriver
* Foil
* Large ziplock baggie
* Tape




* 1 Unscrew the 2 screws in the top vent grill and remove it.

* 2 Unscrew the 1 screw above the computer keypad, then slide it up to unlock it and it will hinge down, revealing the computer circuit board behind the keypad.

* 3 Put a sheet of foil into the large ziplock bag and seal it up.

* 4 Then tape it to cover the whole circuit board in the back of the computer. You may have to let the wires stick out of the middle of your foil covering. The ziplock is to keep the metal foil from short circuiting anything on the computer, and the foil protects the circuit board from the small amount of leaking microwaves inside.

* 5 Lock the keypad back up and plugin the microwave to test it before screwing everything back together.

the way to keep it from happening again is to use the microwave with more caution.

Willing to help to help on other problems.

Thanks.
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HELLO.

GE manufactures various models of microwaves with a range of features.
Among them is a child safety feature that allows parents to lock the keypad. Though children can still open the door, the keypad lock prevents them from starting the microwave. The lock is in the form of a keypad code that renders the buttons inactive.


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* 2 Hold the button down for three seconds.
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Willing to help solve more problem.

Thanks.
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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hello,

There is a child lock on this micro wave. If you do not have the manual it can be downloaded from the following site:-

www.retrevo.com/support/GE-JVM1640SJ-Microwaves-manual

Regards
Alan Hood
ami-man
UK
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