Printer has been used five years still works but not with my pc i had used it with for so long can not get to uninstall all of software etc and will not install again as says has already on unit, also

Hi Loretta,

Are you using any particular application like Microsoft Word, Adobe Pagemaker etc ? Do you use one single printer ?

If the layout is changing when you print from any application/software, It could be only due to corrupted Printer Drivers.

The best solution is to Uninstall your printer drivers and reinstall. Run the printer software disk and click uninstall. Restart your PC and start the installation.

If you are using one particular application and the layout keeps changing, it is not a printer issue.

Regards,
Sean

Most likely you have either gotten a bad program - the printer mal-functioned or you just need to remove and reload the printer software.

try uninstalling the software from your PC and reinstalling it. Came across a similar problem and did just that and printer worked fine after that.

G

set the paper ( a4, portrait, corresponding tray etc) from printer setup, and, after , check ( clean and reintiliase the printers cartridge and printing heads ( from the printer maintenance software)

If you have the software that came with the printer, go to the next step.
If you do NOT have the software, go to the HP support site & download it.
Then uninstall all software relating to the printer.
Unplug the printer from the power and the usb from the printer to the computer.
Reboot the computer.
Install the software & follow the onscreen instructions.


Rick Jones
www.Desotoisp.com

Are you referring to the Options that Printer would provide from its Screen ? Like Scan to Email, Scan to Document ?

If so, it is likely that the drivers are corrupted or there is no 2 way communication between the printer and PC

Open Solution Center on PC
click on Setting
Click on Scan to Buttons
Click on Destination list
Check if the Right panel is empty or full.
IF Empty, Select the options you want from Left panel and set it on Right panel

IF the Panel is Not Empty, You would need to uninstall and reinstall the software as some updates have failed or some updates were not correctly installed

To uninstall the Software, you can run the software disk and click uninstall ( later restart the PC )

To download the latest Software drivers for your printer, click on this link and choose the operating system and download the full feature software and start the installation

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3204785&lc=en&cc=us&dlc=en&lang=en&cc=us

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

aber14

When you state removed the printer, are you stating you physically unplugged the USB cable, from the printer to the computer, and Uninstalled the printer software? If you have an uninstall option for your printer software, it's best to use it. Add/Remove Programs is the second place you go. (IF no uninstall option is present)
Start>Hover on All Programs>printer software>Uninstall.

Try this:
The printer, Must be physically disconnected from the computer, and the printer should be turned off, and unplugged from power. I'll explain why at the end of this.

Go to Start>Hover your mouse cursor on All Programs>Printer software>Look in the list for uninstall.
Click on uninstall. Follow any instructions. If it asks you are you sure, Yes is the answer. If it asks you if you want to delete any personal settings, or saved settings, Yes you do.
If it asks you if you want to restart your computer, NO you don't.

Shut the computer down normally. (Start>Turn Off Computer>Shut Down)
Computer off, unplug it from the surge protector. No power to the computer.
Press the Power On button in, and hold it in. Hold it in for a count of Five seconds. (And I mean Five seconds. Count, 1001, 1002, 1003, 1004, 1005)
Let go of the Power On button.
Do this procedure two more times.

What you are doing, is clearing any CMOS error codes.

Plug the computer back into power. Wait one minute. Turn the computer on. Let Windows fully load up.
Install the printer software CD once more into your optical drive.
Load the printer software.
If it asks you if you wish to restart your computer, Yes you do. If it doesn't ask you, restart your computer anyway.
Once Windows has fully loaded again, and all your programs in the Start menu are finished, plug the printer back into the surge protector. Plug the USB cable back into the computer. Press the Power On button of the printer, and turn it on.

I'm not trying to insult your intelligence in any way, nor your computer prowess. What I believe may have happened here, is that the printer was on, and the USB cable was plugged into the computer, when you went to uninstall and re-install the printer software.

I could be all wrong about this.

When a device is plugged into a computer, Windows recognizes that a new device has been installed.
Windows rushes around, and hurries to find drivers that are compatible with the device. If no drivers are present, Windows matches up it's Generic drivers to that device.

Then THE actual drivers are installed.
Driver conflict results.
Windows: "Which drivers do I use? These or THESE?"

Also, if the uninstall option of a software program is not used First, there could be fragmented files of that uninstalled program, floating around in the registry of Windows.
This is why it's best to use an uninstall option for a program, and then if one is not present, use Add/Remove programs.
Would appreciate some feedback on this. Even if it's an "You're all wet"

Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Some printer is not supported by vista .

let me check and inform you .